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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge in Electronics, Electro-Mechanical Systems, and Information Technology, with a strong ability to lead teams, mentor junior staff, and effectively communicate technical concepts. Proven experience in problem-solving, decision-making, and managing complex technical issues in a field-based environment.
Highest-signal resume keywords
Electronics ExpertiseElectro-Mechanical Systems KnowledgeLeadership and MentorshipProblem-Solving SkillsHT, HTL Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Repairing Complex Mechanical SystemsServicing System Hardware and SoftwareNetworking/Wireless NetworkingHistology Workflow UnderstandingAnalytical Skills
Soft Skills
Effective CommunicationPlanning and Organizational SkillsTime Management
Certifications & Qualifications
A+ CertificationSecurity+ CertificationCCNA Certification
Industry Keywords
Roche ProductsCAP InspectionsField-Based RoleTechnical SupportMentorship Plans
About the role
Key responsibilities & impact- Act as the go-to subject matter expert for Roche products
- Provide high-level support for installation, maintenance, and repair
- Lead development of training and mentorship plans for new hires and junior engineers
- Analyze regional and customer needs using independent judgment
- Proactively solve complex problems before, during, and after installation
- Manage escalations and guide the local team through critical technical issues
- Provide strategic leadership and direction to the team
- Refer only the most complex issues to senior leadership
- Travel daily in a field-based role, with up to 60% overnight travel
Requirements
What you’ll need- An associate’s degree in Electronics, Information Technology, Medical Technology or related field or equivalent military training is required
- 8+ years of progressive experience repairing or servicing complex mechanical/system hardware and software, or networking/wireless networking; alternatively, a Bachelor’s degree plus 4+ years or a Master’s degree plus 2+ years of progressive experience
- Prior experience in coaching/mentoring junior level staff
- Prior leadership or lead worker experience and proven success in overseeing and guiding a work team’s functional activities
- Understanding of Histology workflow and processes
- Excellent analytical, problem analysis, and decision-making skills
- Effective planning, organizational, and time management skills
- Successfully completes training and certification as defined by RD Services Leadership and policy
- Advanced knowledge of electronics, electro-mechanical systems, and information technology
- Ability to communicate technical knowledge to lower-level staff
- Previous exposure to College of American Pathologists (CAP) inspections and familiarity with the processes
- HT, HTL Certification
- A+, Security +, CCNA, or similar certifications
- Ability to reside in Ohio, Virginia, West Virginia, Tennessee, Kentucky or surrounding areas within 100 miles of either of the states listed
- Willingness to travel daily, up to 60% overnight, including some holidays and weekends
Benefits
Comp & perks- Discretionary annual bonus may be available based on individual and Company performance
- Benefits detailed at the provided link
- Relocation benefits are not available for this job posting