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Roche

Patient Journey Partner – Ophthalmology

Roche

. Manage Top Therapy Area Expert relationships and legitimate needs end to end .

Posted 9/30/2026full-timeChennai • IndiaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing relationships within the Ophthalmology landscape, focusing on patient-centric solutions and account management. Proven ability to implement patient support programs and drive business impact through collaboration and strategic partnerships.

Highest-signal resume keywords
Ophthalmology ExperiencePatient Support Program DesignProject/Program ManagementCollaboration and Networking SkillsAccount Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementForecastingInventory ManagementCommercial Contract ImplementationPatient Journey Mapping
Soft Skills
CollaborationNetworkingProcess Orientation
Certifications & Qualifications
Relevant Graduate Qualification
Industry Keywords
HealthcarePharmaceuticalStakeholder ManagementValue Proposition DevelopmentCluster P&L Management

About the role

Key responsibilities & impact
  • Manage Top Therapy Area Expert relationships and legitimate needs end to end
  • Understand account ecosystems, stakeholders, influencers, decision makers, and patient profiles
  • Contribute to understanding patient journeys and customer buying processes
  • Map patient journeys and co-create patient-centric solutions with customers
  • Develop end-to-end account relationships and shared value partnerships
  • Serve as the point of contact for brand and therapy-related HCP queries
  • Drive adoption of Roche innovations
  • Contribute to patient and business impact and cluster P&L
  • Implement commercial contracts in assigned accounts
  • Build sustainable relationships with customers, partners, stakeholders, and influencers
  • Co-create solutions and relevant value propositions for account-specific hurdles
  • Provide account insights to the launch excellence team
  • Create value propositions and support faster new product/SKU inclusion
  • Manage projections, forecasting, and inventory for key accounts
  • Share account performance trends with the cluster team

Requirements

What you’ll need
  • Relevant experience in the Ophthalmology landscape or specialty background
  • Relevant graduate qualification required; post-graduation preferred
  • More than 8 years’ experience, with 4+ years in Healthcare/Pharmaceutical or similar preferred
  • Thorough understanding of designing and implementing patient support programs
  • Proven project/program management expertise
  • Strong collaboration and networking skills
  • Process orientation and alliance management
  • English language knowledge, written and verbal, preferred
  • Knowledge of local language is an advantage
  • Willingness to relocate

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Patient-centric culture emphasizing personal expression, open dialogue, genuine connections, and respect
  • Opportunities to contribute to life-changing healthcare solutions with global impact