Planned Activity Specialist

Roche

. Serve as a resource for technical maintenance and installation of Roche products for assigned product lines .

Posted 9/23/2026full-timeUnited StatesJuniorMid-Level💰 $55,900 - $103,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the technical maintenance and installation of Roche products, with a strong focus on customer satisfaction and compliance with quality procedures. Proficient in diagnosing and repairing mechanical and software systems, while effectively communicating and documenting service activities.

Highest-signal resume keywords

Technical MaintenanceMechanical/System RepairCustomer Service SkillsElectro-Mechanical Systems KnowledgeQuality System Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceInstallation of Roche Diagnostics EquipmentDiagnosis of Mechanical FailuresRepairing Software SystemsNetworking/Wireless NetworkingBasic Chemistry KnowledgeTechnical DocumentationAdaptation of ProceduresQuality ComplianceInventory Control

Soft Skills

Effective CommunicationOrganization SkillsPrioritization Skills

Certifications & Qualifications

Specific Training and Certification

Industry Keywords

Biomedical EngineeringMechanical EngineeringElectrical EngineeringElectronicsInformation TechnologyRoche ProductsQuality ObjectivesCustomer SatisfactionTechnical UpdatesReagent Conversions

About the role

Key responsibilities & impact

Serve as a resource for technical maintenance and installation of Roche products for assigned product lines
Perform on-site preventative maintenance, installations, technical updates, and routine reagent conversions
Diagnose mechanical, hardware, software, and system failures using established procedures
Document all activity in compliance with company quality procedures
Adapt procedures, processes, tools, equipment, and techniques for complex requirements
Maintain and continuously improve the quality system and achieve quality objectives
Install and maintain Roche Diagnostics equipment using industry-acceptable practices and procedures
Schedule and perform preventative maintenance, modifications, and conversions
Ensure and maximize customer satisfaction with Roche equipment and related products
Promote effective communication among the team
Complete and document service and customer account reports, updates, and emails
Maintain expenses within departmental guidelines and control inventory and company property

Requirements

What you’ll need

High school diploma and 2 years of technical school or equivalent military training or equivalent work experience
2 years of experience repairing or servicing mechanical/system hardware and software, networking/wireless networking, or equivalent competency attained through appropriate training curriculum
OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field
Good written/verbal communication, organization and prioritization skills
Knowledge of electronics, electro-mechanical systems, and information technology
Knowledge of basic chemistry
Effective customer service skills
Specific training and certification required
Ideal candidate resides in Maryland or Virginia and is within 50 miles of an airport
Ability to travel roughly 90%

Benefits

Comp & perks

A discretionary annual bonus may be available based on individual and Company performance
Benefits detailed at the provided link
Development support and career path opportunities
Relocation benefits are not available for this position