Senior Field Applications Specialist – Mass Spectrometry

Roche

. Serve as the primary scientific and technical authority for Roche’s cobas i601 automated mass spectrometry solution in customer laboratories .

Posted 9/17/2026full-timeLos Angeles • California • United StatesSenior💰 $80,300 - $149,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mass spectrometry, including operation, maintenance, and troubleshooting of LC-MS/MS systems, while ensuring compliance with regulatory standards. Capable of effectively communicating complex scientific concepts to diverse stakeholders and providing training on mass spectrometry applications.

Highest-signal resume keywords

Mass Spectrometry OperationRegulatory Compliance (CLIA, CAP, CLSI)Customer-Facing ExperienceAnalytical Chemistry ExpertiseTroubleshooting Complex Issues

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mass Spectrometry FundamentalsLC-MS/MS OperationChromatographic SeparationsQuantitative Data AnalysisAutomated Liquid HandlingSample Preparation TechniquesSoftware Application SupportValidation and VerificationRoot Cause AnalysisQuality Control (QC)

Soft Skills

Interpersonal SkillsCoaching SkillsStakeholder ManagementCommunication Skills

Tools & Technologies

Automated Mass Spectrometry SolutionsCRM SoftwareLaboratory Information Management Systems (LIMS)

Certifications & Qualifications

Medical Laboratory Scientist/Technologist (ASCP/AMT)Board Certification in Clinical ChemistryBoard Certification in Toxicological Chemistry

Industry Keywords

Clinical LaboratoryDiagnostic EquipmentLaboratory Developed Tests (LDTs)In Vitro Diagnostics (IVDs)FDA Guidelines

About the role

Key responsibilities & impact

Serve as the primary scientific and technical authority for Roche’s cobas i601 automated mass spectrometry solution in customer laboratories
Consult with clinical laboratory directors, pathologists, and LC-MS specialists to drive scientific adoption and market trust
Partner with the commercial sales team on pre-sales technical presentations, methodology questions, demonstrations, and buyer adoption
Guide assay implementation, verification, validation, and regulatory compliance using CLSI, CAP, CLIA, and ISO requirements
Build and maintain relationships with key stakeholders and support customer satisfaction
Assist with installation of mass spectrometry instrumentation, automated front-end sample preparation, and software applications
Validate system performance against manufacturer specifications
Deliver on-site training covering operation, maintenance, mass spectrometry theory, QC, calibration, and automated data interpretation
Troubleshoot complex analytical, software, and hardware issues and perform root cause analysis
Collect customer feedback for R&D and commercial leadership
Follow Roche protocols, maintain CRM records, and complete travel and expense administration

Requirements

What you’ll need

Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience
3+ years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems
Preferred: 3+ years of direct, hands-on experience operating, maintaining, and troubleshooting mass spectrometry platforms (LC-MS/MS) in a clinical, reference, or diagnostic laboratory setting
In-depth understanding of mass spectrometry fundamentals, including triple-quadrupole systems, ESI/APCI ionization techniques, chromatographic separations, sample preparation techniques, and quantitative data analysis
Ability to communicate complex scientific concepts to technical and non-technical stakeholders
Preferred advanced degree: Master’s or Ph.D. in Analytical Chemistry, Biochemistry, or related clinical science with a focus on LC-MS/MS
Preferred clinical certifications: Medical Laboratory Scientist/Technologist (ASCP/AMT) or Board Certification in Clinical Chemistry / Toxicological Chemistry
Strong working knowledge of CLIA, CAP, FDA, and CLSI validation guidelines as applied to clinical mass spectrometry and LDTs/IVDs
Prior pre-sales support, application consulting, or customer-facing experience explaining novel diagnostic platforms
Experience with automated liquid handling, integrated automated front-end sample preparation, or automated clinical chemistry/immunoassay systems
Proven ability to independently diagnose complex analytical, chromatographic, or hardware issues
Strong interpersonal, coaching, and stakeholder management skills

Benefits

Comp & perks

A company vehicle is provided with this position
Incentive compensation calculated and paid according to the applicable Incentive Compensation Plan
Benefits detailed at the provided benefits link