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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and customer engagement within the therapeutic area, with a strong focus on oncology and hematology. Proven ability to drive clinical demand and provide education on product information while mentoring peers and addressing operational issues in healthcare delivery.
Highest-signal resume keywords
Oncology/Hematology ExperienceAccount Management ExperienceCross-Functional Industry ExperienceCoaching And Mentoring SkillsSales Experience With HCPs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Decision-MakingProduct Access EducationReimbursement KnowledgeOperational Issue ResolutionFinancial Target Achievement
Soft Skills
Customer EngagementCommunication SkillsProblem-Solving Skills
Industry Keywords
Commercial Life SciencesPharmaceuticalsBiotechnologyHealthcare EcosystemPatient Assistance
About the role
Key responsibilities & impact- Serve as primary point of contact for customers in the therapeutic area
- Lead the end-to-end experience for assigned customers/accounts
- Drive clinical and non-clinical decision-making at the point of care
- Provide education on clinical and non-clinical topics
- Develop solutions for complex accounts within and across ecosystems
- Represent Genentech products ethically and professionally using approved materials
- Ensure product access and educate on product information, appropriate use, patient assistance, and reimbursement resources
- Triage customers to appropriate experts when needed
- Collect insights and trends to support the national strategy at a local level
- Drive on-label clinical demand and contribute to the overall national strategy
- Coach, train, and mentor peers or others
Requirements
What you’ll need- Business, scientific or clinical degree, Bachelor’s degree level at minimum
- Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players is required
- 6 or more years of experience working in a sales role with HCPs
- Demonstrated ability to coach, train, and mentor peers or others
- Oncology/Hematology experience is highly preferred
- Account Management experience
- Ability to flex between disease states as the business requires
- Consistently achieved financial and quantitative targets, as well as qualitative goals
- Proficient in addressing operational issues related to delivery of healthcare products, including reimbursement and supply
- Must live in the area for consideration
- Significant driving of either a company provided or personal vehicle
- Ability to meet motor vehicle record requirements for driving on Company business
Benefits
Comp & perks- Discretionary annual bonus may be available based on individual and Company performance
- Benefits detailed at the link provided below
- Company provided vehicle may be available for driving company business