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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in engaging healthcare providers and navigating operational barriers to enhance patient care, while leveraging digital tools for personalized interactions. Proven ability to develop business plans and collaborate with cross-functional teams to drive clinical demand and health equity.
Highest-signal resume keywords
Healthcare ExperiencePatient EngagementAccount ManagementImmunology KnowledgeReimbursement Dynamics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Plan DevelopmentPatient Assistance ProgramsComplex Problem SolvingSales ExperienceClinical Data CommunicationMarket Access KnowledgeSpecialty Pharmacy FulfillmentCoaching and MentoringQuantitative Goal AchievementCross-Functional Collaboration
Soft Skills
ResilienceAgilityTeam Performance ElevationCustomer Experience FocusEthical Standards Upholding
Tools & Technologies
Omnichannel ToolsDigital Capabilities
Industry Keywords
HealthcarePharmaceuticalsLife SciencesSpecialty Market AccessBuy-and-Bill MechanicsPart B ReimbursementPart D ReimbursementIntegrated Health SystemsClinical NetworksSpecialty Clinics
About the role
Key responsibilities & impact- Engage with healthcare providers and multidisciplinary account teams to communicate approved clinical data, on-label disease education, and therapeutic value
- Navigate and resolve operational barriers to patient care, including payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs
- Develop, tailor, and execute local ecosystem business plans
- Drive clinical demand, advance health equity, and achieve organizational milestones
- Use digital capabilities and omnichannel tools to deliver personalized customer interactions
- Synthesize and share field insights with cross-functional partners to shape regional and national brand strategy
- Collaborate with internal account partners to triage specialized customer needs
- Ensure an integrated and unified customer experience
- Uphold ethical and professional standards and comply with Genentech Operating Principles and regulations
- Perform significant driving and potentially overnight travel in this field-based role
Requirements
What you’ll need- Bachelor’s degree, at minimum
- 6+ years of experience in healthcare, pharmaceuticals, or adjacent industries
- Experience engaging directly with patients, HCPs, payers, health systems, or life sciences organizations
- Established history of coaching, mentoring, and elevating peer performance within a team environment
- Resilience and agility in dynamic, evolving environments
- Ability to independently solve complex customer problems
- Candidates must live within the South Dakota, Nebraska, Iowa ecosystem, ideally in Iowa or Nebraska
- Ability to drive significantly using a company-provided or personal vehicle
- Ability to complete prolonged periods of sitting
- Compliance with external laws, codes, and company policies
- Preferred: previous immunology experience
- Preferred: sales experience with HCPs, ideally representing multiple products in complex specialty clinic or healthcare system environments
- Preferred: prior Account Management experience
- Preferred: knowledge of specialty market access, Buy-and-Bill mechanics, Part B/Part D reimbursement dynamics, and specialty pharmacy fulfillment
- Preferred: track record launching high-science portfolios or complex clinical products
- Preferred: ability to articulate complex clinical data and scientific mechanisms of action to specialist physicians
- Preferred: cross-functional life sciences industry experience with integrated health systems, hospitals, and clinical networks
- Preferred: history of achieving financial, quantitative, and qualitative goals
- Preferred: proficiency addressing healthcare product delivery issues, including reimbursement and supply
Benefits
Comp & perks- Incentive compensation calculated and paid according to the applicable Incentive Compensation Plan
- Benefits detailed at the provided link
- Company-provided vehicle may be available for company business
