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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and customer engagement within the healthcare ecosystem, with a strong focus on oncology and the ability to drive clinical demand while ensuring compliance with industry regulations.
Highest-signal resume keywords
Oncology ExperienceAccount Management ExperienceCross-Functional Industry ExperienceCoaching and Mentoring SkillsFinancial and Quantitative Target Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical EducationNon-Clinical EducationOperational Issue ResolutionReimbursement KnowledgePatient Assistance Knowledge
Soft Skills
Customer Needs AssessmentSolution DevelopmentCommunication SkillsCollaboration Skills
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Commercial Life SciencesPharmaceuticalsBiotechnologyHealthcare EcosystemHCP Engagement
About the role
Key responsibilities & impact- Serve as primary point of contact for customers in the therapeutic area
- Address customer needs and identify opportunities for ecosystem and therapeutic area strategies at the point of care
- Lead the end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision-making
- Provide education on clinical and non-clinical topics
- Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network-focused, and therapeutic-area-specific accounts
- Represent Genentech products ethically and professionally using approved materials
- Ensure product access and educate customers on product information, appropriate use, patient assistance, and reimbursement resources
- Triage customers to appropriate experts when needed
- Collect local insights and trends to support the national strategy
- Drive on-label clinical demand and optimize the business within the Wisconsin ecosystem
- Travel overnight as required
- Drive extensively and remain seated for prolonged periods as essential job duties
Requirements
What you’ll need- Business, scientific or clinical degree, Bachelor’s degree level at minimum
- Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
- 6 or more years of experience working in a sales role with HCPs
- Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities
- Oncology Experience is highly preferred
- Account Management experience
- Ability to flex between disease states as the business requires
- Consistently achieved financial and quantitative targets, as well as qualitative goals
- Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry
- Candidates must live in the Wisconsin area
- Significant driving of either a company-provided or personal vehicle is required
- Ability to meet motor vehicle record requirements for driving on Company business
Benefits
Comp & perks- Discretionary annual bonus may be available based on individual and Company performance
- Benefits detailed at the link provided below
- Company-provided vehicle may be available for business driving