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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in engaging healthcare providers and navigating operational barriers to enhance patient care, while leveraging digital tools for personalized interactions. Possesses strong knowledge of reimbursement pathways and compliance regulations within the healthcare ecosystem.
Highest-signal resume keywords
Healthcare EngagementReimbursement PathwaysAccount ManagementClinical Demand GenerationNeuroImmunology Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient EngagementComplex Problem SolvingBusiness Plan DevelopmentMarket Access KnowledgeSpecialty Pharmacy Fulfillment
Soft Skills
CoachingMentoringResilienceAgilityCollaboration
Tools & Technologies
Omnichannel ToolsDigital Capabilities
Certifications & Qualifications
RNBSNAPNPharmD
Industry Keywords
HealthcarePharmaceuticalsLife SciencesClinical DataHealth Systems
About the role
Key responsibilities & impact- Engage healthcare providers and multidisciplinary account teams with role-approved clinical data, on-label disease education, and therapeutic value
- Navigate and resolve operational barriers to patient care
- Deliver insights on payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs
- Develop, tailor, and execute local ecosystem business plans
- Drive clinical demand, health equity, and organizational milestones
- Use digital capabilities and omnichannel tools for personalized customer interactions
- Synthesize and share field insights with cross-functional partners
- Collaborate with internal account partners to triage specialized customer needs
- Maintain ethical and professional standards and comply with regulations and Genentech Operating Principles
- Work as a field-based individual contributor across the DC/Baltimore ecosystem
- Travel overnight when required and drive extensively as part of essential duties
Requirements
What you’ll need- Bachelor’s degree, at minimum
- 6+ years of experience in healthcare, pharmaceuticals, or adjacent industries
- Direct engagement experience with patients, HCPs, payers, health systems, or life sciences organizations
- Established history of coaching, mentoring, and elevating peer performance within a team environment
- Resilience and agility in dynamic, evolving environments
- Ability to independently solve complex customer problems
- Candidates must live within the DC/Baltimore ecosystem
- Significant driving of a company-provided or personal vehicle required
- Ability to work with compliance regulations and Genentech Operating Principles
- Preferred: previous NeuroImmunology experience
- Preferred: HCP sales experience, ideally across multiple products and complex specialty clinic or healthcare system environments
- Preferred: prior Account Management experience
- Preferred: knowledge of specialty market access, Buy-and-Bill mechanics, Part B/Part D reimbursement dynamics, and specialty pharmacy fulfillment
- Preferred: experience launching high-science portfolios or complex clinical products
- Preferred: ability to learn new disease states and communicate complex clinical data and mechanisms of action to specialist physicians
- Preferred: cross-functional life sciences industry experience with integrated health systems, hospitals, and clinical networks
- Preferred: record of achieving financial, quantitative, and qualitative goals
- Preferred: proficiency addressing healthcare product delivery issues, including reimbursement and supply
- Advanced clinical credential such as RN, BSN, APN, PharmD, or equivalent clinical background is preferred
- Overnight travel may be required
Benefits
Comp & perks- Incentive compensation calculated and paid according to the applicable Incentive Compensation Plan
- Benefits detailed at the provided link
- Company-provided vehicle may be available for business driving