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About the role
Key responsibilities & impact- Serve as primary point of contact for customers in the therapeutic area
- Address customer needs and identify opportunities for ecosystem and therapeutic area strategies at the point of care
- Lead the end-to-end experience for assigned customers and accounts
- Drive clinical and non-clinical decision-making at the point of care
- Provide education on clinical and non-clinical topics
- Develop solutions for complex accounts across academic, delivery-network-focused, and therapeutic-area-specific ecosystems
- Represent Genentech products ethically and professionally using approved materials
- Ensure product access and educate customers on product information, appropriate use, patient assistance, and reimbursement resources
- Triage customers to appropriate experts when needed
- Collect local insights and trends to support national strategy
- Drive on-label clinical demand and optimize business within the ecosystem
- Work in a field-based position covering Eastern and Central Michigan
- Travel overnight when required and drive extensively as essential duties
Requirements
What you’ll need- Business, scientific or clinical degree, Bachelor’s degree level at minimum
- Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players is required
- 6 or more years of experience working in a sales role with HCPs
- Demonstrated ability to coach, train, and mentor peers or others
- Respiratory/Immunology experience preferred
- Account Management experience
- Ability to flex and learn new disease states
- Consistently achieved financial and quantitative targets, as well as qualitative goals
- Proficient in addressing operational issues related to healthcare product delivery, including reimbursement and supply
- Ability to ensure compliance with external laws, codes, and company policies in the healthcare industry
- Candidates are expected to live in the ecosystem for consideration
- Ability to drive a company-provided or personal vehicle for company business; motor vehicle record may be checked
Benefits
Comp & perks- Incentive compensation calculated and paid in accordance with the applicable Incentive Compensation Plan
- Benefits detailed at the provided link
