FERC Coordinator – Team Lead

Rochester Regional Health

. Collaborate with the FERC Supervisor, Manager, and other FERC Coordinators to ensure accurate patient authorizations for multiple inpatient departments .

Posted 11/3/2026full-timeRemote • New York • United StatesSenior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient authorizations and insurance processes within a healthcare setting, while providing leadership and training to team members. Strong critical thinking and decision-making abilities are essential for resolving complex account issues and ensuring efficient workflow management.

Highest-signal resume keywords

Healthcare ExperiencePatient Authorization ManagementTeam LeadershipCritical ThinkingCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AuthorizationInsurance ProcessesExcelPerformance ManagementAccount Issue Resolution

Soft Skills

CommunicationDecision-MakingCollaboration

Tools & Technologies

Kronos

Industry Keywords

FERC CoordinatorInpatient DepartmentsPayer WebsitesClaim Edit Work Queue

About the role

Key responsibilities & impact

Collaborate with the FERC Supervisor, Manager, and other FERC Coordinators to ensure accurate patient authorizations for multiple inpatient departments
Provide knowledge, expertise, and guidance to the FERC Coordinator team
Ensure completion of daily work queue and responsibilities
Assign daily accounts to individual team members and prioritize accounts
Provide new hire training and additional team education regarding payer websites and authorization guidelines
Assist with performance appraisals and/or performance management under supervision
Provide guidance, expertise, and solutions for complex account issues
Review claim edit work queue before submission to payers for accounts missing authorizations
Follow through and/or assign account issues to team members
Perform FERC Coordinator responsibilities during staff vacancies and/or high-volume periods
Assist with Kronos/timecards
Perform other duties as assigned

Requirements

What you’ll need

Five years of related work experience in a healthcare setting working with insurance and authorizations
Excellent customer service and communication skills
Strong critical thinking and decision-making skills
Basic computer skills, including Excel