Interpreter – Full-Time Days

Rochester Regional Health

. Serve as a conduit for interpreting patients’ cultural needs to service staff .

Posted 11/4/2026full-timeRochester • New York • United StatesMid-LevelSenior💰 $20 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in interpretation and translation services, with a strong focus on cultural sensitivity and patient communication. Proficient in medical terminology and capable of providing exceptional customer service in a clinical environment.

Highest-signal resume keywords

Interpreter Education Course CompletionNational CertificationMedical Terminology FamiliarityExceptional Customer Service SkillsStrong Visual And Auditory Acuity

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

InterpretationTranslationDocument TranslationCultural SensitivityMultitaskingPrioritizationCoordination With Interdisciplinary TeamsClinical Procedures FamiliarityPPE UsageTB Testing Compliance

Soft Skills

Compassionate DemeanorKindnessPatient FocusEmotional ResilienceCommunication Skills

Certifications & Qualifications

National CertificationLanguage Skills Assessment Completion

Industry Keywords

Patient ServiceNon-English-Speaking PatientsCultural Needs InterpretationClinical EnvironmentCustomer Service

About the role

Key responsibilities & impact

Serve as a conduit for interpreting patients’ cultural needs to service staff
Interpret clinical and other interactions between patients, families, and staff
Translate documents and printed materials as requested
Arrange with outside translation vendors as needed
Be on-call for patient service needs and respond in a timely manner
Accept interpretation referrals via pager, voicemail, and other methods
Prioritize interpretation requests and recommend other methods when needed
Participate in cultural sensitivity training opportunities for organization staff
Support communication services for non-English-speaking patients and families

Requirements

What you’ll need

In lieu of a degree, equivalent combination of experience and education will be considered
Exceptional customer service and communication skills
Successful completion of Interpreter Education Course prior to hire
Compassionate, kind and patient focused demeanor
Successful completion of Language Skills assessment prior to hire
National Certification preferred
Familiar with medical terminology and procedures
Ability to work Monday-Friday daytime schedule
Light clinical physical requirements, including frequent standing and walking and occasional lifting of light objects (≤20 lbs.)
Strong visual and auditory acuity
Ability to multitask, prioritize workflows, and coordinate with interdisciplinary teams
Emotional resilience in a clinical environment
Schedule flexibility may be required
Ability to use PPE and complete TB testing as required
Ability to meet department-specific experience, educational, and continuing education requirements where applicable