Lead EHR Application Analyst

Rochester Regional Health

. Serve as the primary technical escalation resource for complex EHR system issues, errors, and configuration.

Posted 9/21/2026full-timeRochester • New York • United StatesSenior💰 $90,000 - $98,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in EHR system optimization, configuration, and integration, while ensuring compliance with HIPAA regulations. Proficient in project management and collaboration across teams to enhance healthcare IT solutions.

Highest-signal resume keywords

EHR System OptimizationEpic CertificationsCross-Application Integration KnowledgeHealthcare Business ProcessesProject Management Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

EHR Application AnalysisSystem ConfigurationIssue ResolutionWorkflow AssessmentTechnical Documentation

Soft Skills

Analytical SkillsOrganizational SkillsVerbal CommunicationProblem-SolvingMentoring

Tools & Technologies

Microsoft 365EHR SystemsChange Management ToolsProject Management Tools

Certifications & Qualifications

Epic Certifications

Industry Keywords

HIPAA ComplianceHealthcare ITProtected Health InformationClinical Systems

About the role

Key responsibilities & impact

Serve as the primary technical escalation resource for complex EHR system issues, errors, and configuration.
Develop and coordinate issue resolution plans for high-impact or cross-team problems.
Oversee routine maintenance, software updates, patches, and upgrades.
Coordinate and lead testing and validation for system changes, enhancements, and upgrades.
Participate in on-call rotations for complex or escalated after-hours issues.
Lead EHR system optimization and advanced workflow assessments.
Advance optimization and enhancement requests through governance and change management channels.
Apply cross-application integration knowledge to ensure cohesive system performance.
Contribute technical expertise to strategic planning, roadmap, and technology decisions.
Coordinate team work on EHR projects, upgrades, and initiatives; track tasks, maintain issue logs, facilitate meetings, and communicate status.
Perform light project management, including maintaining project plans and coordinating stakeholder timelines.
Manage EHR vendor relationships, support requests, release-note impact evaluations, and user group participation.
Collaborate with IT, clinicians, administrators, and vendors.
Maintain documentation of complex configurations, processes, and build decisions.
Support knowledge sharing, onboarding, informal training, and skill-building.
Mentor analysts and provide guidance on complex issues and best practices.
Handle protected health information in compliance with HIPAA and organizational policies.

Requirements

What you’ll need

Minimum of five (5) years of experience as an EHR Application Analyst, Epic Application Analyst, Clinical Systems Analyst, or in a similar healthcare IT role supporting EHR implementation, optimization, and system support.
Epic Certifications.
Excellent analytical, organization, and verbal communication skills.
Ability to work independently and serve as a technical resource for peers.
Expert-level ability to solve complex problems and translate operational needs into system solutions.
Expert knowledge of healthcare business processes, workflows, and terminology.
Cross-application integration knowledge.
Proficiency in Microsoft 365 or equivalent productivity tools.
Basic project management skills, including ability to lead meetings, prioritize, resolve conflicts, maintain issue logs, manage timelines).
Bachelor's Degree in Computer Science, healthcare or related field is preferred.
Ability to handle protected health information in accordance with HIPAA regulations and organizational data privacy and security policies.
Ability to complete required compliance training and follow information security best practices.

Benefits

Comp & perks

Full-time employment
Additional pay components may be available