Senior EHR Analyst

. Serve as the primary escalation point for complex technical issues and system errors .

Posted 9/25/2026full-timeRemote • New York • United StatesSenior💰 $76,000 - $90,000 per yearWebsite

Key responsibilities & impact

Serve as the primary escalation point for complex technical issues and system errors
Provide day-to-day technical support to EHR end-users
Guide junior analysts and build team capability
Lead routine maintenance, software updates, patches, and upgrades
Coordinate testing and validation for system changes and enhancements
Participate in on-call rotations and lead after-hours coverage for complex issues
Lead EHR system optimization efforts and conduct workflow assessments
Develop optimization requests through governance and change management channels
Apply cross-application integration knowledge to ensure cohesive system performance
Own work streams within EHR implementations, upgrades, and initiatives
Coordinate tasks, track progress, and communicate project status
Manage EHR vendor support requests and evaluate release notes
Coordinate with IT, clinicians, administrators, and vendors
Maintain system configuration, process, and procedure documentation
Establish knowledge-sharing practices
Train and mentor junior analysts and end-users
Handle PHI in accordance with HIPAA and organizational privacy and security policies
Complete compliance training and model information security best practices

What you’ll need

Minimum two (2) to five (5) years of experience as an EHR Application Analyst, Health IT Analyst, Epic Analyst, or in a related healthcare information systems role
Current Epic Certification
Excellent analytical, organization, and verbal communication skills
Ability to work independently and within teams
Ability to solve complex problems and translate customer needs into system solutions
Strong understanding of healthcare business processes, workflows, and terminology
Cross-application integration knowledge
Proficient in Microsoft 365 or equivalent productivity tools