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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical knowledge and judgment, with expertise in managing patient referrals and coordinating care among healthcare team members. Proficient in handling protected health information in compliance with HIPAA/PHIPA/PIPEDA guidelines while maintaining high levels of professionalism and organization.
Highest-signal resume keywords
Current Licensure In A Canadian ProvinceStrong Clinical KnowledgeKnowledge Of Medical TerminologyExperience In Clinical EnvironmentsExcellent Verbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical JudgmentPatient Referral ManagementDocumentationAttention To DetailOrganizational Skills
Soft Skills
ProfessionalismAbility To Work Under PressureAdaptabilityTeam CollaborationConfidentiality
Tools & Technologies
EMR-Related SoftwareGmailSlackZoomGoogle DriveGoogle DocsGoogle SpreadsheetsGoogle CalendarAdobe
Certifications & Qualifications
Current Licensure In A Canadian Province
Industry Keywords
HIPAAPHIPAPIPEDAMedical SpecialtiesClinical Environments
About the role
Key responsibilities & impact- Review all incoming laboratory and other clinical results
- Flag urgent and emergent results for review by the ordering or on-call physician
- Coordinate appropriate follow-up with physicians and other care team members, including PAs, CAs, and PCCs
- Sort and file results within the EMR
- Monitor incoming pharmacy faxes for prescription refills or clarification
- Coordinate management of pharmacy faxes with physicians and care team members
- Organize and process incoming patient referrals
- Document actions taken in patient charts
- Communicate with patients about upcoming appointments
- Assist PAs, CAs, and the referrals clerk as required
- Participate in staff and medical meetings
- Provide clinical team coverage during weekends, holidays, evenings, and periods of increased volume
Requirements
What you’ll need- Current licensure in a Canadian province or territory
- Strong clinical knowledge and knowledge of medical terminology
- Strong clinical judgment
- Knowledge and integrity in handling protected health information in compliance with HIPAA/PHIPA/PIPEDA guidelines
- High level of professionalism, including confidentiality, documentation, and organization
- Awareness of various medical specialties
- Excellent verbal and written communication skills in English
- Must be able to read, write, and speak fluently in English
- Strong organizational skills with the ability to prioritize and meet deadlines
- Attention to detail
- Ability to work under pressure and adapt quickly to changes
- Ability to work independently and as a team member
- Computer knowledge using Gmail, Slack, Zoom, Google Drive/Docs/Spreadsheets/Calendar, Adobe, and EMR-related software
- Greater than 3 years of experience in clinical environments
Benefits
Comp & perks- Flexible hours
- Remote work
- Potential for more hours in the future
- Inclusive, equitable, and accessible work environment