Rocket Money (formerly Truebill)

AI Engineer

• Build, evolve, and operate the Capabilities Engine as a core platform for agentic product behavior
• Design abstractions for agents and methods to discover, invoke, compose, observe, and improve capabilities
• Partner with contact-method owners across phone, email, chat, web login, ODC, and autonomous workflows
• Turn repeated patterns across methods into reusable capabilities, interfaces, evaluations, and operating practices
• Monitor and optimize reliability, latency, cost, observability, and safety of production capability execution
• Develop evaluation loops including offline tests, production metrics, traces, regression suites, and qualitative review
• Debug failures across model behavior, tool execution, orchestration, product constraints, and downstream systems
• Translate ambiguous product needs into technical plans, prototypes, and durable systems
• Collaborate with product, design, data, platform, and operations partners
• Mentor and develop engineers across the Agents Group and help shape technical direction and standards
• Document system behavior, capability contracts, tradeoffs, and operational expectations
• Support high-priority method work to accelerate agentic behavior, unblock launches, or stabilize production issues
• Evaluate and adopt new applied AI tools, patterns, and workflows

Staff Applied AI Engineer