Data Analyst, Operations

Rocket Money (formerly Truebill)

. Partner semi-embedded with operations and customer support management teams on complex analytic work end-to-end .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analytics with a strong focus on operations, utilizing advanced SQL and BI tools to create impactful self-service analytics. Proven ability to build relationships with stakeholders and mentor teammates while driving data-driven decisions that enhance customer outcomes.

Highest-signal resume keywords

Data Analytics ExperienceAdvanced SQL SkillsBI Tool ProficiencyStakeholder ManagementSelf-Service Analytics Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsSQLSelf-Service AnalyticsData Systems UnderstandingMetric DefinitionsReusable QueriesDocumentationAd Hoc AnalysisData InsightsImpact Communication

Soft Skills

Relationship BuildingMentoringCollaborationFeedbackCommunication

Tools & Technologies

LookerTableauDatabricksPowerBIDBTAirflowAI Tools

Industry Keywords

FintechBankingFinanceOperations Management

Tech Stack

Tools & technologies

AirflowSQLTableau

About the role

Key responsibilities & impact

Partner semi-embedded with operations and customer support management teams on complex analytic work end-to-end
Frame questions, define measurement, and deliver evidence-based narratives influencing roadmap decisions
Build relationships with operations leadership and cross-functional partners
Lead high-impact ad hoc analyses of operations data and turn insights into recommendations impacting customer outcomes
Create self-service analytics, including dashboards, metric definitions, reusable queries/notebooks, and documentation
Apply data analytics methods and tools within operations and guide stakeholders in their use
Mentor and uplift teammates through reviews, feedback, and collaboration
Own initiative commitments through scope clarification, documentation, impact communication, and reprioritization

Requirements

What you’ll need

4+ years of experience in data analytics
Proven experience working with operations teams to drive meaningful product improvements
Advanced SQL skills
Experience in a BI tool like Looker, Tableau, Databricks or PowerBI
Experience with light work in DBT or Airflow is a plus
Strong understanding of data systems and processes
Expertise in scalable, repeatable self-service analytics
Strong stakeholder management and relationship-building skills
Ability to ensure analytics tools are accurate, complete, and timely
Experience in fintech, banking, or finance is a plus
Regularly use AI to assist in work while understanding its trade-offs

Benefits

Comp & perks

Health, Dental & Vision Plans
Competitive Pay
401k Matching
Unlimited PTO
Lunch daily (in-office only)
Snacks & Coffee (in-office only)
Commuter benefits (in-office only)
Bonus