Psych Quality Manager

Rockstar

. Own the clinician performance management program, including communications, refinements, and metric tracking .

Posted 9/30/2026full-timeNew York City • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinician performance management, including program design, metric tracking, and operational execution. Possesses strong clinical judgment and communication skills to support complex client cases and lead clinical teams effectively.

Highest-signal resume keywords

Independently Licensed PsychologistPhD or PsyD5+ Years Post-Licensure Experience2+ Years in Operations or Program ManagementStrong Clinical Judgment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Autism AssessmentsProgram ManagementMetric TrackingData InterpretationProcess Development

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationExecution OrientationTeam Performance Development

Tools & Technologies

ExcelGoogle SheetsPowerPointGoogle Slides

Certifications & Qualifications

Independently Licensed Psychologist

Industry Keywords

Clinical ExcellenceQuality ProgramsClient Situation EscalationsStakeholder CoordinationFast-Paced Startup

About the role

Key responsibilities & impact

Own the clinician performance management program, including communications, refinements, and metric tracking
Design, maintain, and run clinical excellence and quality programs
Manage clinical leads, including selection, hiring, training, coaching calibration, shadowing, and live observation
Support complex client cases and client situation escalations using clinical expertise
Partner with Strategy & Operations on clinician-facing product rollouts, communications, adoption tracking, and feedback synthesis
Serve as the operational bridge between clinical strategy and clinician-facing execution
Help scale clinical quality operations as the organization grows from 500 to 1,000+ clinicians

Requirements

What you’ll need

Independently licensed Psychologist
PhD or PsyD
5+ years of post-licensure experience providing Autism assessments as an independently licensed clinician
2+ years in operations, program management, or a similar execution-heavy role at a fast-paced startup
2+ years as a lead, supervisor, or manager with direct responsibility for team performance and development
Ability to scope initiatives, build timelines, coordinate stakeholders, and drive launches independently
Ability to interpret and synthesize dashboard data into program improvements
Working knowledge of Excel/Google Sheets and PowerPoint/Google Slides
Strong written and verbal communication
Strong execution orientation and ability to build repeatable processes
Strong clinical judgment for complex cases and ambiguous situations

Benefits

Comp & perks

Daily team lunch in NYC
Thoughtful, kind, high-performance company culture
Collaboration with clinicians and autistic self-advocates
Professional growth through feedback, coaching, and high standards