Customer Co-Innovation Lead – AI & Autonomy

Rockwell Automation

. Manage a focused portfolio of strategic customer co-innovation accounts .

Posted 9/24/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic customer co-innovation accounts and facilitating executive engagements while leveraging knowledge of AI, industrial automation, and emerging technologies. Proven ability to track customer engagement outcomes and connect them to pipeline and revenue impact.

Highest-signal resume keywords

Strategic Customer Account ManagementCo-Innovation Framework DevelopmentExecutive Customer EngagementSalesforce CRM ProficiencyAI and Industrial Automation Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Engagement TrackingInnovation Program ManagementDecision Point IdentificationCase Study DevelopmentBusiness Impact Analysis

Soft Skills

FacilitationCollaborationCommunication

Tools & Technologies

SalesforceCRM Systems

Industry Keywords

AIDigital TransformationIndustrial AutomationEnterprise SoftwareManufacturing

About the role

Key responsibilities & impact

Manage a focused portfolio of strategic customer co-innovation accounts
Support top-to-top meetings, executive briefings, and customer workshops focused on AI, autonomy, and emerging technologies
Present Rockwell's co-innovation model and help customers move from interest to structured engagement
Partner with account teams to define customer goals, commercial relevance, and next steps
Define and operationalize a scalable co-innovation framework with governance across sales, R&D, and services stakeholders
Track progress, milestones, and outcomes across the co-innovation portfolio and connect engagements to pipeline and revenue impact
Facilitate updates, decision points, and escalation paths while maintaining commercial alignment and project scope
Connect co-innovation activity to pipeline, revenue potential, customer proof points, and repeatable use cases
Capture customer engagement insights and share structured feedback with product, R&D, and commercial teams
Identify account patterns informing future offerings, messaging, or productization opportunities
Turn co-innovation outcomes into content for external events, including Automation Fair and customer showcases
Partner with marketing, enablement, and commercial teams to package successful engagements into field-ready examples

Requirements

What you’ll need

Bachelor's Degree
Legal authorization to work in the US is required; Rockwell Automation will not sponsor individuals for employment visas, now or in the future, for this job opening
Ability to travel, including internationally, up to 25% of time
Typically requires 8+ years in strategic programs, customer engagement, or cross-functional roles
Experience managing strategic customer accounts, innovation programs, or complex customer initiatives, including tracking deliverables, decision points, and identifying risks
Experience supporting executive customer meetings, top-to-top engagements, workshops, or strategic account planning
Experience tracking customer engagements, pipeline, opportunities, or business impact in Salesforce or another CRM
Working knowledge of AI, data, digital transformation, industrial automation, enterprise software, or emerging technologies
Experience turning customer outcomes into case studies, proof points, sales enablement, event content, or customer-facing narratives
Experience in industrial automation, manufacturing, enterprise software, AI, or other technology-driven environments

Benefits

Comp & perks

Health Insurance including Medical, Dental, Life and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.