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LCS Operations Manager
Rockwell Automation. Lead, coach, and develop the subregional Project, Contract and Billing Administration team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project, contract, and billing administration, with a strong focus on compliance, financial controls, and operational efficiency. Proven ability to lead teams, manage audits, and drive continuous improvement in financial processes.
Highest-signal resume keywords
Project AdministrationContract ManagementBilling AdministrationPeople LeadershipERP Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BillingRevenue RecognitionContract ExecutionFinancial ControlsAudit ManagementOperational KPIsForecastingChange OrdersCorrective Action ManagementCapability Development
Soft Skills
CoachingCollaborationCommunicationDecision-MakingContinuous Improvement
Tools & Technologies
ERP Systems
Industry Keywords
Business AdministrationAccountingFinanceIndustrial TechnologyServices
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead, coach, and develop the subregional Project, Contract and Billing Administration team
- Establish objectives, manage workload, and support capability development
- Own the administrative lifecycle of projects and service contracts, from setup through financial closure
- Ensure accurate administration, billing, and contract execution
- Ensure compliance with internal processes, financial controls, company policies, and audit requirements
- Act as the main point of contact for internal and external audits
- Monitor and manage operational and financial KPIs, including billing, backlog, revenue recognition, unbilled balances, accounts receivable, contract renewals, and project and contract closures
- Drive continuous improvement by simplifying, standardizing, and automating operational processes
- Share best practices across the region
- Partner with Project Management, Contract Management, Sales, Finance, Credit & Collections, and Legal
- Provide operational and financial information supporting decision-making, forecasting, margin protection, cash flow, and customer satisfaction
Requirements
What you’ll need- Bachelor's degree in Business Administration, Accounting, Finance, Engineering, or a related field
- 4+ years of experience in project, contract, or billing administration, or operations finance, preferably within services or industrial technology environments
- 2+ years of people leadership experience, ideally supporting teams across multiple countries
- Knowledge of billing, revenue recognition (POC/milestone-based), contract management, and internal controls
- Advanced English
- Demonstrated ability to support internal and external audits and manage corrective action activities
- Proven capability to partner with Finance on business reporting and forecasting processes
- Proficiency with ERP systems
- Demonstrated capability to manage project and contract administration activities, including billing conditions, milestones, and change orders
- Portuguese is a plus
Benefits
Comp & perks- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
- Other local benefits