Community Relations Liaison

Rogers Behavioral Health

. Develop, manage, and further enduring alliances with existing and prospective referring providers .

Posted 10/30/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development, strategic planning, and relationship management within the behavioral health sector. Proficient in utilizing CRM software and conducting effective communication with stakeholders to promote services and achieve organizational goals.

Highest-signal resume keywords

Business Development ExperienceStrategic PlanningRelationship ManagementCRM Software ProficiencyInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentStrategic PlanningNegotiationBudget ManagementReporting AnalysisBehavioral Health KnowledgeEvent PlanningSales TechniquesCustomer EngagementData Analysis

Soft Skills

Emotional IntelligenceEffective CommunicationTeam CollaborationProblem SolvingPresentation Skills

Tools & Technologies

CRM SoftwareMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Valid Driver's LicenseInsurable Status

Industry Keywords

Behavioral HealthReferral ManagementStakeholder EngagementContinuing EducationCommunity Outreach

About the role

Key responsibilities & impact

Develop, manage, and further enduring alliances with existing and prospective referring providers
Identify new referral and partnership opportunities
Develop, maintain, and advance strategic referent relationships
Develop and enhance alliance workflows and standards
Plan and implement proactive growth tactics
Manage an assigned territory using a traditional sales model
Promote Rogers behavioral health services to key community stakeholders
Conduct daily face-to-face and virtual customer meetings, including cold calling
Organize Lunch & Learns, breakfasts, dinner programs, networking events, and other appointments
Monitor expenditures and utilize budget allocations effectively
Plan and execute continuing education events and promote CE webinars and in-person events
Conduct on-site campus and program tours
Maintain frequent contact with referents via phone, email, social media, and other communications
Meet activity, census, and individual objectives
Maintain knowledge of behavioral health programming, diagnoses, and trends
Communicate the efficacy, patient types, and outcomes of Rogers programming
Participate in training and educational opportunities
Record referent interactions in CRM software
Complete monthly operational and other reporting requirements
Analyze reporting to make timely and effective decisions
Submit expense reports
Collaborate with internal and external stakeholders and uphold Rogers Values of Compassion, Excellence, and Accountability
Comply with system policies and procedures, including Human Resources, infection control, employee health, and patient safety
Participate in hospital committees, performance improvement meetings, and team projects as directed
Promote department goals and the hospital mission
Educate new staff regarding applicable regulations or requirements as directed
Provide feedback, communicate concerns, and contribute to solutions
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree required, preferably majoring in business, communications, psychology, social work, and/or related major
Minimum of two (2) years’ business development and/or related experience
Experience with strategic planning, new business development, and negotiation
Computer proficiency and working knowledge of software programs, including Word and Excel
Valid driver’s license
Must be granted insurable status by the Rogers insurance policy
Candidate resides in Wisconsin, Illinois or Minnesota, within 50 miles of a Rogers location and near an airport
Able to travel by car and/or air and be away from home for extended periods of time
Ability to include overnight and weekend travel throughout the year as necessary
Approximately 80% of time outside of the office; PRN travel assignments could be up to 90% of time worked
Strong interpersonal skills and emotional intelligence
Must be able to present information in an engaging and efficient manner to individuals, small, and large groups
Must be able to read and communicate through written, verbal, and auditory skills and abilities with reasonable accommodations

Benefits

Comp & perks

Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)
Travel costs are covered by the organization