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Rogue Credit Union

Live Video Teller I, Bilingual Required

Rogue Credit Union

. Greet members primarily through Express Teller Machines and other remote channels .

Posted 9/29/2026part-timeRemote • Oregon • United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong problem-solving and decision-making skills while providing exceptional member service through effective communication and technical knowledge of credit union products. Capable of managing multiple tasks with attention to detail and organizational skills in a dynamic environment.

Highest-signal resume keywords
Bilingual CapabilityTechnical KnowledgeGood Communication SkillsAttention to DetailOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Computer Skills10-Key Calculator SkillsData PreparationData AnalysisKeyboarding Skills
Soft Skills
Good Listening SkillsVerbal Communication SkillsWritten Communication SkillsProfessional AppearanceTime Management Skills
Tools & Technologies
Express Teller MachinesDepartment Ticketing System
Certifications & Qualifications
High School Education or GED
Industry Keywords
Credit Union ProductsMember ServiceCross-Sell OpportunitiesPromotions Participation

About the role

Key responsibilities & impact
  • Greet members primarily through Express Teller Machines and other remote channels
  • Process deposits, withdrawals, transfers, loan payments, stop payments, card orders/replacements, statement/check copies, address changes, and general maintenance requests
  • Assist members with other needs and resolve requests using problem-solving and decision-making skills
  • Take ownership of situations within authority limits or refer them to appropriate credit union personnel
  • Use resources and the department ticketing system for intra- and interdepartmental research and member work requests
  • Maintain knowledge of credit union products and services
  • Identify cross-sell and referral opportunities and make applicable suggestions
  • Participate in credit union promotions
  • Maintain technical knowledge needed to perform assigned duties
  • Attend meetings and events in the evenings and on weekends when required
  • Travel to credit union facilities or regions when required
  • Perform other duties as needed or assigned

Requirements

What you’ll need
  • One month to twelve months of similar or related experience
  • High school education or GED
  • Good listening, verbal, and written communication skills
  • Professional telephone and on-screen skills
  • Professional appearance and demeanor
  • Technical knowledge and good computer/keyboarding skills
  • 10-key calculator skills
  • Good attention to detail and quality
  • Good organizational and time management skills
  • Ability to adjust or move objects up to 30 pounds in all directions
  • Ability to remain stationary, often standing or sitting for prolonged periods
  • Ability to perform repetitive wrist, hand, and finger motions while using a computer
  • Close and continuous visual acuity for data and figure preparation/analysis, transcription, computer terminal viewing, and extensive reading
  • Ability to work Saturdays
  • Ability to work occasional evenings, weekends, extended hours, or unpredictable schedules
  • Must complete a drug screening test within 48 hours of employment offer
  • Bilingual capability required, as stated in the job title

Benefits

Comp & perks
  • Part-time schedule of 19 hours per week
  • Potential occasional overtime
  • Career growth opportunities
  • Attendance at credit union meetings and events
  • Equal opportunity employment
  • Reasonable accommodation available for applicants with disabilities