Live Video Teller I, Bilingual Required

Rogue Credit Union

. Process member financial transactions via Express Teller Machine and other remote channels .

Posted 9/29/2026part-timeMedford • Oregon • United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical knowledge and problem-solving skills to effectively process member financial transactions and address member needs. Maintains excellent communication and organizational abilities while promoting credit union products and services.

Highest-signal resume keywords

Member Financial Transactions ProcessingProblem-Solving SkillsTechnical KnowledgeCommunication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Computer Skills10-Key Calculator SkillsData Preparation and AnalysisKeyboarding SkillsFinancial Transaction Processing

Soft Skills

Good Listening SkillsVerbal Communication SkillsWritten Communication SkillsProfessional DemeanorTime Management Skills

Tools & Technologies

Ticketing SystemVideo Communication ToolsPhone SystemsChat PlatformsEmail Systems

Industry Keywords

Credit Union ProductsCross-SellingMember ServicesFinancial TransactionsCustomer Interaction

About the role

Key responsibilities & impact

Process member financial transactions via Express Teller Machine and other remote channels
Greet members in a friendly and professional manner
Assist with deposits, withdrawals, transfers, loan payments, stop payments, card orders/replacements, statement/check copies, address changes, general maintenance, and other member needs
Use problem-solving and decision-making skills to resolve member requests
Take ownership of situations within authority limits or refer them to appropriate credit union personnel
Research and complete member work requests through the department ticketing system
Maintain knowledge of credit union products and services
Identify cross-sell and referral opportunities and make applicable suggestions
Participate in credit union promotions
Maintain technical knowledge needed to perform duties
Perform other duties as needed or assigned
Interact with members regularly via video, phones, chat, and email

Requirements

What you’ll need

One month to twelve months of similar or related experience
High school education or GED
Good listening, verbal, and written communication skills
Professional telephone/on-screen skills
Professional appearance/demeanor
Technical knowledge with good computer/keyboarding skills
10-key calculator skills
Good eye for detail/quality
Good organizational and time management skills
Ability to adjust or move objects up to 30 pounds in all directions
Ability to remain stationary, often standing or sitting for prolonged periods
Ability to perform repetitive wrist, hand, and finger motions while using a computer
Close and continuous visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading
Ability to work Saturdays
Ability to work evenings and weekends for meetings and events
May be required to travel to credit union facilities/regions
May be required to wear a uniform
Must complete a drug screening test within 48 hours of employment offer

Benefits

Comp & perks

Opportunity to grow careers
Drug-free workplace
Equal Opportunity Employer
Reasonable accommodation available for the application process