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Operational Excellence Specialist
Rohlik Group. Own the 3 to 6 month continuous improvement roadmap for last mile operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing last mile operations through continuous improvement initiatives, project management, and operational efficiency. Capable of leading teams, analyzing data, and implementing standardized processes to enhance delivery performance.
Highest-signal resume keywords
Last Mile Operations ManagementProject ManagementAnalytical ThinkingLeadership and CoachingProcess Standardization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Continuous ImprovementOperational EfficiencyData AnalysisProblem FramingBusiness Case DevelopmentPerformance MeasurementProcess MappingVSMBottleneck IdentificationSolution Scaling
Soft Skills
Excellent CommunicationStakeholder Management
Certifications & Qualifications
Six Sigma CertificationProject Management Certification
Industry Keywords
E-CommerceGrocerySame-Day DeliveryRetail OperationsOperational Best Practices
About the role
Key responsibilities & impact- Own the 3 to 6 month continuous improvement roadmap for last mile operations
- Ensure initiatives are delivered on time
- Own initiatives end to end, including framing problems, building and defending business cases, running pilots, measuring and evaluating impact, and scaling successful solutions across sites
- Lead adoption of operational best practices in loading, routing, and delivery through coaching and influence
- Partner with group-level development and performance management teams and local site teams to coordinate projects and current performance
- Identify operational bottlenecks and distinguish root causes from noise using operational observation and data
- Turn solutions into standardized processes
- Document processes using VSM and process maps
- Deliver improvements in delivery efficiency, cost per order, and on-time performance
Requirements
What you’ll need- 3+ years of operational experience owning projects or programs in the last mile for retail
- Strong leadership and coaching capability
- Excellent communication and stakeholder management
- Analytical thinking, including defining metrics, reading data, and separating cause from correlation
- Project management experience
- Willingness to travel 2 to 3 days per week across sites
- Preferred: background in e-commerce, grocery, or same-day delivery
- Preferred: Six Sigma and/or project management certification
Benefits
Comp & perks- Free lunch every day
- Fresh fruit and vegetables in the office
- Hybrid flexibility: three days in the office and two days at the Home Office
- Unlimited paid vacation
- Personal growth and learning opportunities
- Peer credits usable in the internal cafeteria
- Free Xtra membership
- 10% cashback on Rohlik purchases