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Process Manager – Last Mile
Rohlik Group. Identify bottlenecks, inefficiencies, and root causes across fulfillment center and last-mile operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process engineering and operational efficiency, utilizing methodologies such as Lean, Six Sigma, and DMAIC to drive measurable improvements. Proficient in translating business requirements into technical specifications and developing comprehensive documentation, including SOPs and change management frameworks.
Highest-signal resume keywords
Lean MethodologySix SigmaDMAICVSMAdvanced Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process EngineeringJIT LogisticsSOP DevelopmentChange ManagementAnalytical SkillsBusiness Case DevelopmentKPI DefinitionTechnical Specification TranslationTraining Material ProductionField Insights Analysis
Soft Skills
CollaborationCommunicationProblem-Solving
Industry Keywords
E-CommerceRetailAutomotive3PLOperational Efficiency
About the role
Key responsibilities & impact- Identify bottlenecks, inefficiencies, and root causes across fulfillment center and last-mile operations
- Develop and document target process designs
- Translate business requirements into technical specifications for Product Owners and developers
- Apply Lean, Six Sigma, DMAIC, VSM, and Ishikawa frameworks to streamline workflows
- Collaborate with Product Owners, software developers, engineering, and local operational teams
- Define process KPIs and build business cases covering ROI, budgets, and timelines
- Track measurable improvement impact after rollouts
- Write SOPs and change management documentation
- Support site teams with process implementation and readiness
- Feed field insights into continuous improvement roadmaps and strategic operational initiatives
Requirements
What you’ll need- 2–3 years of experience in operations, process engineering, or JIT logistics within fast-paced environments such as e-commerce, retail, automotive, or 3PL
- Hands-on mastery of VSM, DMAIC, Ishikawa, and SIPOC methodologies and tools
- Strong analytical skills
- Advanced Excel capabilities, including pivot tables and complex formulas
- Experience translating operational business requirements into process documentation for software engineering teams
- Experience producing SOPs, training materials, and change management frameworks
- English proficiency at B2 level minimum, written and spoken
- Willingness to travel up to 50% across operational sites in the Czech Republic, Germany, Austria, Hungary, and Romania
Benefits
Comp & perks- Free lunch every day
- Fresh fruit and vegetables in the office
- Flexible hybrid work: three days in the office and two days at home
- Unlimited paid vacation
- Personal growth and learning opportunities
- Peer credits redeemable in the internal cafeteria
- Free Xtra membership
- 10% cashback on purchases on Rohlik.cz
- Company sports challenges
- Subsidised Multisport card
- Supportive team environment