Rolling Arrays Technologies

Consultant

• Work with customers to identify implementation scope, timelines, budget, and resource requirements
• Create project plans and ensure implementations stay on track
• Collaborate with client-side subject-matter experts to understand, configure, and customize business requirements
• Set up user accounts, define workflows, integrate with other systems, and test the product
• Set up relevant data to demonstrate end-to-end business processes
• Collect and process client feedback and make necessary system changes
• Provide training to end users and administrators on the SaaS product
• Provide ongoing customer support, troubleshoot issues, and answer questions
• Create and maintain implementation documentation, including user manuals, training materials, and technical specifications
• Collaborate with the product team to identify product improvements and provide product development input based on client feedback

Associate Consultant