Hospital Success Partner

Roo

. Proactively identify and engage prospective veterinary hospitals through phone, email and other engagement channels .

Posted 11/9/2026full-timeUnited StatesMid-LevelSenior💰 $75,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Sales and Business Development, with a strong focus on consultative selling and relationship building within the veterinary sector. Proficient in managing CRM platforms like HubSpot to drive customer engagement and activation.

Highest-signal resume keywords

B2B Sales ExperienceConsultative SellingCRM ProficiencyRelationship BuildingVeterinary Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outbound ProspectingConsultative SellingCustomer EngagementPipeline ManagementPerformance Goal Achievement

Soft Skills

Strong Communication SkillsCustomer-FocusedOrganizational SkillsAdaptabilityCollaborative

Tools & Technologies

HubSpotSalesforce

Industry Keywords

Veterinary MedicineAnimal HealthVeterinary StaffingHospital OperationsDecision-Makers

About the role

Key responsibilities & impact

Proactively identify and engage prospective veterinary hospitals through phone, email and other engagement channels
Build relationships with practice managers, hospital owners and key decision-makers to understand staffing challenges and introduce Roo's solutions
Lead consultative discovery conversations to uncover hospital coverage needs, timing and opportunities
Engage newly signed-up hospitals, answer questions, address barriers and help partners take next steps, including posting their first shift
Guide hospital partners through Roo's platform, educating them on posting shifts, finding relief professionals and maximizing platform value
Manage a pipeline of prospective and newly signed-up hospitals, prioritize opportunities and maintain follow-up to drive conversion and activation
Meet or exceed performance goals related to hospital growth, customer engagement, activation and business impact
Maintain accurate CRM records in HubSpot, documenting hospital needs, conversations, decision-makers and next steps
Collaborate with Business Development, Marketing, Sales Operations and Client Services
Share hospital feedback and market insights to identify improvements and strengthen customer experience

Requirements

What you’ll need

3+ years of experience in B2B sales, business development, account management or customer success
Proven experience in outbound prospecting, consultative selling and relationship building
Strong communication skills with the ability to engage decision-makers, navigate gatekeepers and handle objections
Customer-focused with the ability to uncover needs, educate partners and build trust
Self-motivated and comfortable working toward measurable goals in a fast-paced, performance-driven environment
Strong organizational skills with the ability to manage multiple priorities and follow-up opportunities
Adaptable and comfortable navigating change, shifting priorities and evolving business strategies
Collaborative, coachable and open to feedback with a willingness to learn and grow
Experience using CRM platforms such as HubSpot or Salesforce
Remote role; occasional travel may be required for veterinary hospital visits, market development initiatives and industry events
Preferred: Experience in veterinary medicine, animal health or veterinary staffing
Preferred: Understanding of veterinary hospital operations and staffing challenges
Preferred: Experience working with veterinary practice managers, owners or hospital decision-makers

Benefits

Comp & perks

Accelerated growth & learning potential
Stipends for home office setup, continuing education, and monthly wellness
Comprehensive health benefits with base medical plan covered at 100% for US employees
Comprehensive health benefits through Rippling EOR for Canada employees
401K for US employees
Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs) through Wealthsimple for Canada employees
Unlimited Paid Time Off
Paid Maternity/Paternity and reproductive care leave
Gifts on your birthday & anniversary
Opportunity for domestic travel, including regional team building events