Durable Medical Equipment Coordinator

Roper St. Francis Healthcare

. Coordinate and support daily departmental workflows, including prioritization, scheduling support, and team activity alignment .

Posted 10/2/2026full-timeNorth Charleston • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in durable medical equipment processes, patient education, and inventory management while ensuring compliance with safety regulations. Strong ability to coordinate workflows and provide exceptional customer service in a healthcare environment.

Highest-signal resume keywords

Durable Medical Equipment ExperienceBLS Basic Life Support CertificationPatient Education on Insurance PlansInventory ManagementKnowledge of OSHA Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationEligibility DeterminationDocumentation and AuthorizationCustom Measurements DocumentationDME Liaison Responsibilities

Soft Skills

Excellent Communication SkillsStrong Customer Service SkillsInterpersonal SkillsOrganizational SkillsAttention to Detail

Certifications & Qualifications

BLS Basic Life Support CertificationNATABOC Athletic Trainer LicenseCMARMACCMA

Industry Keywords

DMEPOS CoordinatorsBlood Borne Pathogen KnowledgeUniversal PrecautionsPatient CareOperational Documentation

About the role

Key responsibilities & impact

Coordinate and support daily departmental workflows, including prioritization, scheduling support, and team activity alignment
Provide guidance on processes, procedures, eligibility requirements, and patient-related workflows
Escalate issues and support resolution of complex coverage, authorization, documentation, eligibility, and workflow situations
Perform DME liaison responsibilities as needed, including insurance verification, eligibility determination, financial responsibility review, and patient education
Assist with orientation, onboarding, and ongoing associate training
Support leadership with workflow tracking, work organization, and operational demand awareness
Assist with purchase orders and related operational documentation
Monitor workflows and identify opportunities to improve efficiency and consistency
Fit products and educate patients on application, use, care, and expected outcomes
Track, maintain, and order inventory for one or multiple locations
Promote relationships with departments, case managers, payers, suppliers, physician clinical staff, and surgery personnel
Post DME charges and maintain compliance documentation
Train employees on DME processes and procedures
Clean and stock equipment
Greet patients and respond to patient, physician, and team member needs

Requirements

What you’ll need

High School diploma or equivalent (required)
BLS Basic Life Support certification required at hire for RSFH
Ability to provide fitting and patient education for durable medical equipment
Ability to educate patients on insurance plans, financial responsibility, and collection of patient portions
Ability to obtain documentation and authorization for payer requirements
Ability to track, maintain, and order inventory
Ability to document custom measurements, ABNs, MAEs, and LMNs as needed
Ability to work with DMEPOS Coordinators and Billing Specialists
Knowledge of blood borne pathogen, OSHA, safety, and other governmental regulations
Excellent oral, active listening, and written communication skills
Strong customer service, interpersonal, and organizational skills
Strong attention to detail and ability to handle multiple priorities and tasks
Willingness to learn technical product and clinical competency
Must exercise universal precautions and use personal protective equipment
Ability to meet physical requirements including lifting/carrying up to 100 lbs., pushing/pulling up to 100 lbs., standing, walking, bending, kneeling, crawling, and climbing
NATABOC Athletic Trainer License, CMA, RMA, CCMA, NCMA, or NRCMA may be held (preferred)
1 year durable medical equipment experience (preferred)

Benefits

Comp & perks

Competitive pay
Incentives
Referral bonuses
403(b) with employer contributions (when eligible)
Medical, dental, vision, and prescription coverage
HAS/FSA options
Life insurance
Mental health resources and discounts
Paid time off
Parental and FMLA leave
Short- and long-term disability
Tuition assistance
Professional development
Continuing education support