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Scheduling Specialist – Orthopedics
Roper St. Francis Healthcare. Coordinate and schedule patient testing and surgical procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient scheduling coordination, data entry, and customer service within a healthcare environment. Proficient in managing scheduling discrepancies and maintaining accurate patient information.
Highest-signal resume keywords
Patient Scheduling CoordinationData Entry ExperienceCustomer Service SkillsMedical Necessity VerificationStatistical Data Compilation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryTyping 45-50 WPMPatient Information ManagementScheduling Order ProcessingStatistical Data Preparation
Soft Skills
Professional CommunicationProblem-SolvingInterpersonal Skills
Tools & Technologies
Hospital Computer System
Industry Keywords
HealthcarePatient TestingSurgical ProceduresInsurance InformationUrgent Scheduling
About the role
Key responsibilities & impact- Coordinate and schedule patient testing and surgical procedures
- Interact with physician offices, healthcare providers, and departmental staff
- Obtain scheduling orders and instruct patients on test preparation
- Enter and maintain patient scheduling, demographic, and insurance information in the hospital computer system
- Pre-register self-scheduled patients when required
- Resolve testing and procedure discrepancies and non-routine scheduling issues
- Check medical necessity at the time of scheduling
- Coordinate urgent patient scheduling across multiple facilities or departments
- Compile and prepare statistical data for the department supervisor
- Perform filing, photocopying, and data-relaying duties as assigned
- Provide professional customer service over the phone
Requirements
What you’ll need- High school diploma or equivalent (required)
- Associate degree in business, Healthcare, or related field (preferred)
- Combination of post-secondary education and experience in lieu of degree will be considered
- Experience with data entry (preferred)
- Typing 45-50 WPM (preferred)
Benefits
Comp & perks- Competitive pay
- Incentives
- Referral bonuses
- 403(b) with employer contributions (when eligible)
- Medical, dental, vision, and prescription coverage
- HSA/FSA options
- Life insurance
- Mental health resources and discounts
- Paid time off
- Parental and FMLA leave
- Short- and long-term disability
- Tuition assistance
- Professional development and continuing education support