Access Counselor

Rosecrance Behavioral Health

. Coordinate access to care for clients and ensure timely, effective solutions .

Posted 11/9/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client assessment, eligibility determination, and service coordination within behavioral health. Strong ability to build relationships with community organizations and referral sources while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Bachelor's Degree In PsychologyBehavioral Health Treatment ExperienceIllinois Certified Alcoholism And Substance Abuse Counselor (CADC)Clinical Competency In AssessmentsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client AssessmentService CoordinationEligibility DeterminationDocumentation SkillsRegulatory Compliance

Soft Skills

Relationship BuildingCollaborationCommunicationProblem SolvingEmotional Intelligence

Certifications & Qualifications

Illinois Certified Alcoholism And Substance Abuse Counselor (CADC)Licensed Social Worker (LSW)Licensed Professional Counselor (LPC)

Industry Keywords

Behavioral HealthCommunity OrganizationsReferral SourcesCross-Functional CollaborationCorporate Compliance Program

About the role

Key responsibilities & impact

Coordinate access to care for clients and ensure timely, effective solutions
Support business development efforts and expand service opportunities
Serve as the primary point of contact for professional referral sources and clients
Assess client needs, determine eligibility, and coordinate services
Collaborate with clinical and administrative teams to address client challenges and expedite solutions
Maintain detailed records and comply with regulatory and organizational standards
Build and maintain relationships with community organizations, healthcare providers, local agencies, and other referral sources
Collaborate with the business development team to identify and pursue growth opportunities
Represent Rosecrance at community events, networking functions, and professional meetings
Engage daily with internal and external stakeholders to align access and growth strategies
Participate in cross-functional team meetings
Spend at least one day per week in the community meeting referral sources and attending relevant events
Act as a liaison between Rosecrance and the community
Comply with the Rosecrance Corporate Compliance Program, Code of Conduct, mission, vision, values, and expectations
Deliver exceptional customer service and serve as a positive role model
Perform other related responsibilities assigned by leadership

Requirements

What you’ll need

Bachelor’s Degree in Psychology, Social Work, Counseling & Guidance, Rehabilitation Counseling, Social Work, Vocational Counseling, Pastoral Counseling, Family Therapy, or related field
Masters preferred
Illinois Certified Alcoholism and Substance Abuse Counselor (CADC) within 24 months or licensed in Illinois as a LSW of LPC preferred
Minimum two years’ behavioral health treatment experience
Must qualify as a MHP as defined by the Illinois Department of Mental Health Rule 132
Demonstrated clinical competency in assessments and admissions
Adequate written skills to accurately complete required documentation within the time frames prescribed
Must be emotionally and medically able to perform essential job responsibilities
Belief in the mission and vision of Rosecrance
Availability for some evening and weekend work
Must pass an occupational health screening
Must work in a zero-tolerance drug-free environment, including marijuana

Benefits

Comp & perks

Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility