Access Counselor, IL

Rosecrance Behavioral Health

. Coordinate access to care for clients and ensure timely, effective solutions .

Posted 9/25/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating access to care and managing complex cases within the behavioral health field, while maintaining compliance with regulatory standards and fostering relationships with community organizations. Strong communication and problem-solving skills are essential for effective collaboration with clients and stakeholders.

Highest-signal resume keywords

Bachelors Degree In PsychologyIllinois Certified Addiction CounselorExperience In Behavioral HealthStrong Problem-Solving AbilitiesExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Coordinating CareAssessing Client NeedsMaintaining Detailed RecordsCompliance With Regulatory StandardsOrganizational SkillsProficiency In Software ApplicationsNavigating Digital Platforms

Soft Skills

Interpersonal SkillsCustomer ServiceRelationship Building

Certifications & Qualifications

Illinois Certified Addiction CounselorLicensed In Illinois As A LSW Or LPC

Industry Keywords

Behavioral HealthSocial ServiceCommunity OrganizationsReferral SourcesEmployee Assistance ProgramsChicago And Rockford Regions

About the role

Key responsibilities & impact

Coordinate access to care for clients and ensure timely, effective solutions
Serve as primary point of contact for professional referral sources and clients during intake
Assess client needs, determine eligibility, and coordinate services
Collaborate with clinical and administrative teams to address client challenges and expedite solutions
Maintain detailed records and comply with regulatory and organizational standards
Build and maintain relationships with community organizations, healthcare providers, local agencies, and other referral sources
Collaborate with business development to identify and pursue growth opportunities
Represent Rosecrance at community events, networking functions, and professional meetings
Engage daily with internal and external stakeholders to align access and growth strategies
Participate in cross-functional team meetings
Spend at least one day per week in the community meeting referral sources and attending relevant events
Act as liaison between Rosecrance and the community
Comply with the Rosecrance Corporate Compliance Program, Code of Conduct, mission, vision, values, and expectations
Deliver exceptional customer service and serve as a positive role model
Perform other related responsibilities assigned by leadership

Requirements

What you’ll need

Bachelors Degree in Psychology, Social Work, Counseling, or related behavioral health field
Illinois Certified Addiction Counselor (CADC, or licensed in Illinois as a LSW of LPC)
Must qualify as a MHP per Illinois Department of Mental Health Rule 132
Proven experience in behavioral health, social service, or related field
Experience in coordinating care with hospital systems, Employee Assistance Programs, or other safety sensitive populations
Strong problem-solving abilities and organizational skills to manage complex cases and coordinate care
Excellent communication and interpersonal skills, both written and oral
Ability to present and coordinate information for clients, staff, and community sources
Strong computer skills, including proficiency in operating various software applications and navigating digital platforms
Familiarity with the Chicago and Rockford regions preferred
Valid driver’s license and ability to meet agency insurance requirements
Belief in the mission and vision of Rosecrance
Availability for some evening and weekend work
Must reside in Illinois
Must pass an occupational health screening
Must work in a zero-tolerance drug-free environment, including marijuana

Benefits

Comp & perks

Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility