Revenue Cycle Representative

Rosecrance Behavioral Health

. Collect outstanding balances from commercial insurance and self-pay payers .

Posted 9/19/2026full-timeRemote • Illinois • United StatesJunior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue cycle management, including healthcare claims processing and collections, while ensuring compliance with PCI DSS and corporate policies. Proficient in maintaining accounts receivable ledgers and providing exceptional customer service.

Highest-signal resume keywords

Healthcare Claims ProcessingRevenue Cycle ManagementAccounts Receivable ManagementPCI DSS ComplianceMicrosoft Excel Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingCollections ManagementAccounts Receivable Ledger MaintenanceData DocumentationCredit Policy Application

Soft Skills

Organizational SkillsCustomer ServiceCommunication Skills

Tools & Technologies

Windows EnvironmentMicrosoft Office

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Revenue CycleInsurance CollectionsSelf-Pay PayersAged ReceivablesCompliance Program

About the role

Key responsibilities & impact

Collect outstanding balances from commercial insurance and self-pay payers
Continuously improve revenue cycle processes
Manage client business accounts, policy applications, and collection activities
Work eight-hour shifts five days a week and be available for additional hours when necessary
Manage credit and collections activities for client accounts
Maintain the accounts receivable ledger and monitor aged receivables
Maintain current knowledge of benefit plans, contract terms, rates, billing forms, and codes
Check claim status using telephone, websites, and other available means
Document and recommend adjustments to client accounts
Pursue collection activities and follow up on balances outside established norms
Coordinate collection activities with outside agencies, including court appearances as needed
Apply credit policies consistently from admission through final account resolution
Securely handle cardholder data, including encryption, data storage limitations, access controls, security protocols, and PCI DSS compliance
Participate in mandatory PCI training and regular security assessments
Provide feedback and education to departments/internal customers regarding issues impacting revenue flow or capture
Provide documentation and reports to assist in fiscal management
Participate in Revenue Cycle Team meetings and activities
Comply with the Rosecrance Corporate Compliance Program, Code of Conduct, mission, vision, values, and expectations
Deliver exceptional customer service

Requirements

What you’ll need

High School diploma or GED
One to two years of experience in healthcare claims processing and collections, or an equivalent combination of education, training and experience
Computer proficiency in a Windows environment
Knowledge of Microsoft Office products with an emphasis in Excel
Adequate written skills to accurately complete required documentation within prescribed time frames
Excellent organizational skills
Must live in WI, IL, or IA
Must pass an occupational health screening
Must work in a zero-tolerance drug-free environment, including marijuana

Benefits

Comp & perks

Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility