Senior Business Development Strategy – Operations Specialist

Rosendin

. Lead small to mid-sized workstreams focused on CRM optimization, reporting enhancements, process improvements, and business operations initiatives by managing timelines, coordinating stakeholders, and tracking deliverables .

Posted 10/22/2026full-timeRemote • United StatesSenior💰 $102,800 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM Optimization, Project Management, and Business Operations, with a strong focus on data analysis and stakeholder collaboration. Proficient in developing executive presentations and performance reporting to support strategic decision-making.

Highest-signal resume keywords

CRM OptimizationProject ManagementData AnalysisStakeholder CollaborationBusiness Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementBusiness OperationsAnalytical SkillsReporting DevelopmentPerformance Reporting

Soft Skills

Planning SkillsOrganizational SkillsCommunication SkillsCollaboration SkillsAttention to Detail

Tools & Technologies

Microsoft OfficePowerPointExcelWordOutlookCRM PlatformsReporting ToolsProject Management Software

Industry Keywords

Business StrategyMarket PlanningRevenue ForecastingChange ManagementGovernance Documentation

About the role

Key responsibilities & impact

Lead small to mid-sized workstreams focused on CRM optimization, reporting enhancements, process improvements, and business operations initiatives by managing timelines, coordinating stakeholders, and tracking deliverables
Support Corporate Strategy and BD leadership in executing growth initiatives, market planning efforts, and key business priorities by gathering data, drafting presentations, maintaining planning materials, and tracking action items
Collaborate with Finance and Operations to support revenue forecasting, pipeline analysis, and business performance reporting by validating CRM data, maintaining reports, and preparing recurring dashboards and performance summaries
Partner with IT and business stakeholders to support CRM governance, system enhancements, and user adoption by documenting requirements, coordinating testing, monitoring data quality, and troubleshooting user issues
Develop and maintain key performance indicators, scorecards, business processes, and governance documentation that improve visibility, accountability, and organizational effectiveness
Prepare analyses, reporting, and recommendations that support business planning and leadership decision-making by compiling data, conducting trend analysis, and documenting findings
Support operational improvement and change management initiatives by coordinating project activities, maintaining project plans, developing communications and training materials, and tracking implementation progress and adoption metrics
Operate under the Director of BD Strategy & Operations with moderate supervision

Requirements

What you’ll need

Bachelor's degree in Business, Communications, Marketing, Engineering, or related field
5+ years of experience in program/project management, business operations, consulting, or related field
Strong planning, organization, and project management skills with the ability to manage multiple priorities simultaneously
Excellent written, verbal, and presentation skills
Demonstrated ability to build collaborative relationships across departments and communicate effectively with stakeholders at all organizational levels
Strong analytical skills with the ability to organize, interpret, and communicate business information
Experience developing executive presentations, reports, dashboards, and business communications
Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook
Experience working with CRM platforms, reporting tools, or project management software
Strong attention to detail with the ability to manage competing priorities in a fast-paced environment
Up to 20% travel required

Benefits

Comp & perks

Full benefits
Employee Stock Ownership Plan (ESOP)
401k
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation