Analyst, Casino Operations

Royal Caribbean Group

. Analyze casino segment performance and recommend actions to improve results and drive strategic decisions .

Posted 9/30/2026full-timeMiami • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in casino marketing and operations, with a strong focus on data analysis, relationship building, and strategic recommendations to enhance onboard revenue initiatives. Proficient in utilizing Microsoft Suite for reporting and operational support across the Royal Caribbean fleet.

Highest-signal resume keywords

Casino Marketing ExperienceData Analysis and ReportingMicrosoft Suite ProficiencyRelationship BuildingOperational Support

ATS Keywords

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Hard Skills

Data AnalysisMarket ResearchSales PromotionsKPI DevelopmentContract Finalization

Soft Skills

Problem SolvingCommunicationPrioritizationCollaboration

Tools & Technologies

Microsoft Suite

Industry Keywords

Casino OperationsOnboard RevenueLoyalty ProgramVendor ManagementBusiness Development

About the role

Key responsibilities & impact

Analyze casino segment performance and recommend actions to improve results and drive strategic decisions
Support day-to-day execution of casino programs and other Onboard Revenue operations
Assist in Casino Operations business initiatives
Maintain casino database accuracy with partner departments
Recommend enhancements to the casino loyalty program
Support creation of a dual-branded casino loyalty program
Finalize contracts and agreements with internal departments and external partners
Build and maintain global relationships with assigned Royal Caribbean Vendor Accounts
Review channel, product, pricing, promotional, and square-foot performance
Support new business development for Onboard Revenue
Provide operational support to vessels across the Royal Caribbean fleet
Prepare written recommendations to improve efficiency and effectiveness
Execute required reporting and support monthly forecasts
Travel to shipboard and land-based events as needed
Support Onboard Revenue financial planning and strategy
Review, analyze, and provide actionable business recommendations
Assist with KPIs, standard and ad hoc reports, dashboards, and benchmark reports
Maintain security and confidentiality of files, records, and lists

Requirements

What you’ll need

Four-year Bachelor degree, preferably in Marketing or Hospitality
2+ years of work experience in casino marketing, hospitality or other related positions
Strong proficiency in Microsoft Suite preferred
Ability to create/develop within Microsoft Suite
Ability to work in a fast-paced environment and prioritize accordingly
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to build relationships with decision-makers across onboard, shoreside, and external partner operations
Knowledge of market research and sales promotions
Ability to travel 3–10 days at a time
Ability to sit, stand, write, review and type reports, compile data, operate a PC, communicate, listen, and assess information
May need to lift, push, pull or move 10–15 pounds

Benefits

Comp & perks

Competitive compensation and benefits package
Excellent career development opportunities