Lead, Charter Sales

Royal Caribbean Group

. Drive charter revenue growth through acquisition, development, and management of full-ship charter business .

Posted 11/11/2026full-timeMiami • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving charter revenue growth through strategic account management, sales lifecycle management, and the development of customized charter solutions. Proficient in utilizing Salesforce for pipeline management, forecasting, and reporting while fostering executive-level relationships to enhance business development efforts.

Highest-signal resume keywords

Sales Lifecycle ManagementStrategic Account ManagementSalesforce ProficiencyBusiness Development StrategiesNegotiation and Closing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategiesAccount PlansSales InitiativesForecastingPipeline ManagementProposal PreparationContract NegotiationPerformance MetricsFinancial AnalysisSales Analytics

Soft Skills

Relationship ManagementConsultative SellingInfluencing StakeholdersPresentation SkillsAbility to Manage Multiple Priorities

Tools & Technologies

SalesforceCRM PlatformsReporting ToolsDashboards

Industry Keywords

Charter SalesBusiness DevelopmentHospitalityTravelCruiseHigh-Value Sales OpportunitiesRevenue Goals

About the role

Key responsibilities & impact

Drive charter revenue growth through acquisition, development, and management of full-ship charter business
Manage the complete sales lifecycle from prospecting and qualification through negotiation, contract execution, and operational transition
Own a portfolio of high-value charter opportunities and strategic accounts
Develop and execute sales strategies, account plans, sales initiatives, and business development strategies
Create and implement targeted sales and marketing campaigns
Monitor pipeline health, sales performance metrics, KPIs, forecasts, and sales projections
Build and maintain executive-level relationships with clients, agencies, and strategic partners
Lead client meetings, presentations, discovery sessions, ship inspections, familiarization visits, and commercial discussions
Develop customized charter solutions and foster repeat business, account growth, and customer loyalty
Lead prospect qualification, solution development, pricing strategy, proposal preparation, contract negotiation, and execution
Prepare proposals, pricing scenarios, business cases, contract exhibits, and executive-level sales presentations
Lead negotiations involving pricing, inventory allocation, concessions, programming, and contractual terms
Partner with Revenue Management, Finance, Legal, Marketing, Operations, Hotel Operations, and other functions
Lead the transition of contracted business to operational teams
Maintain Salesforce account management, opportunity tracking, forecasting, pipeline reporting, and sales activity
Serve as the CMIC Salesforce Champion for CRM best practices, reporting, pipeline management, and data governance
Develop reporting tools, dashboards, and performance metrics
Lead planning and execution of Seminar at Sea programs
Serve as the charter sales subject matter expert and provide guidance and coaching
Represent CMIC at conferences, trade shows, networking events, ship inspections, customer meetings, and business development activities
Travel approximately 20% and support occasional evening or weekend client engagements

Requirements

What you’ll need

Bachelor's degree in Business, Hospitality, Marketing, Sales, or a related field preferred
7+ years of sales, business development, account management, charter sales, hospitality, travel, cruise, or related commercial experience
Demonstrated success developing, negotiating, and closing complex, high-value sales opportunities
Proven ability to manage strategic accounts and consistently achieve revenue goals
Strong business development, negotiation, presentation, relationship management, and consultative selling skills
Demonstrated ability to influence stakeholders across a highly matrixed organization
Strong financial, analytical, forecasting, and strategic planning capabilities
Advanced proficiency with Salesforce or comparable CRM platforms, including forecasting, pipeline management, reporting, and sales analytics
Experience leading client presentations, ship inspections, executive briefings, and complex commercial discussions
Ability to manage multiple priorities and operate independently in a fast-paced environment
Ability to travel as business needs require
The position is not eligible for work authorization sponsorship

Benefits

Comp & perks

Competitive compensation and benefits package
Excellent career development opportunities