Learning and Development Analyst

Royal Caribbean Group

. Serve as the primary training partner for assigned sales regions .

Posted 9/24/2026full-timeMiami • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering customized training solutions, with a strong focus on facilitation, project management, and stakeholder collaboration. Proficient in utilizing learning technologies and maintaining knowledge of industry trends to enhance training effectiveness.

Highest-signal resume keywords

Training Needs AssessmentInstructor-Led Training DevelopmentProject ManagementMicrosoft Office ProficiencyAdult Learning Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentFacilitation SkillsPresentation SkillsProject ManagementContent DevelopmentSales Enablement ResourcesLearning TechnologiesProgram EvaluationBudget ManagementProcess Improvement

Soft Skills

Verbal CommunicationWritten CommunicationCreative ThinkingAttention to DetailTime Management

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointLearning Management SystemsWebinar PlatformsSales Automation Tools

Industry Keywords

Travel IndustrySales TrainingOnboardingStakeholder CoordinationContinuous Improvement

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Serve as the primary training partner for assigned sales regions
Identify training needs and deliver timely, customized learning solutions
Design, develop, and facilitate instructor-led, virtual, and blended learning experiences
Translate product launches, promotions, technology changes, policies, and go-to-market priorities into training content
Create and maintain sales enablement resources, facilitator guides, presentations, job aids, webinars, digital learning content, and interactive activities
Lead learning programs from strategy through execution, including planning, stakeholder coordination, content development, scheduling, delivery, communications, and evaluation
Support management and continuous improvement of Royal Caribbean University and other learning platforms
Coordinate and facilitate onboarding for new sales team members
Plan and execute webcasts, regional training sessions, conferences, Seminars at Sea, ship tours, and other live learning experiences
Partner with Sales, Marketing, Go-to-Market, Revenue Management, Hotel Operations, Sales Automation, and subject matter experts
Track participation, engagement, feedback, and program metrics; prepare reports and recommendations
Manage program operations, vendor relationships, invoices, budgets, rewards, and administrative processes
Maintain knowledge of Royal Caribbean products, destinations, systems, sales tools, and industry trends
Identify process improvements, learning technologies, and scalable training solutions
Perform other job-related duties as assigned

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university required
Minimum of 3 years of experience in a related training field or administrative role
Experience in the travel industry is preferred
25% travel; position is Miami-based
Excellent verbal and written communication skills
Excellent facilitation and presentation skills in front of small and large audiences
Creative thinking skills and ability to provide new ideas and opportunities for training initiatives
Proficiency in Microsoft Office applications, including Excel, with strong skillset in PowerPoint
Solid organization and project management skills, with the ability to multi-task
Basic knowledge of adult learning principles
Ability to work successfully as a team and independently
Computer knowledge and usage skills, with the aptitude to learn new technology
Skilled in attention to detail and time management to manage several projects at one time
Ability to prioritize projects based on business needs and leadership requests
Ability to work with Senior Leadership with professionalism and proficiency
No immigration sponsorship offered

Benefits

Comp & perks

Competitive compensation and benefits package
Excellent career development opportunities
Travel opportunities related to ship or industry events, seminars at sea, territory assistance, and other learning experiences