Outbound Sales – Personal Consultant

Royal Caribbean Group

. Manage assigned leads through outbound calls, email, and voicemail .

Posted 9/30/2026full-timeWeston • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship-building capabilities and a performance-driven mindset, with proficiency in CRM systems and luxury-level guest service. Effectively engages affluent clients through tailored recommendations and discovery-led conversations.

Highest-signal resume keywords

CRM ProficiencyLuxury-Level Guest ServiceRelationship-Based SalesEmotional IntelligenceVerbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Pipeline ManagementDiscovery-Led ConversationsUpselling TechniquesAttention To DetailMicrosoft Office Suite Proficiency

Soft Skills

Performance-Driven MindsetStrong Listening SkillsConfidence Engaging Clients

Tools & Technologies

GenesysCRM Platforms

Industry Keywords

High-Value SalesLuxury HospitalityReal Estate SalesPrivate BankingHigh-End Retail Sales

About the role

Key responsibilities & impact

Manage assigned leads through outbound calls, email, and voicemail
Prioritize opportunities and maintain a structured sales pipeline
Maintain complete CRM records supporting a customer 360 view
Conduct discovery-led conversations to understand guest motivations and aspirations
Recommend tailored Silversea voyages and experiences
Address objections and guide guests through purchase decisions
Identify upsell opportunities including insurance, air, and land packages
Build long-term relationships that drive repeat bookings and referrals
Serve as a Silversea brand ambassador and provide luxury-level guest service
Work within Genesys and CRM platforms while meeting revenue, conversion, and productivity targets
Maintain accurate client records and meet service levels
Perform additional duties as assigned

Requirements

What you’ll need

Grad Dates: December 2026 grads
Ability to start role full-time in March 2027
Currently enrolled in a Bachelor degree program in Marketing, Sales, Business or related field with an expected graduation date of December 2026
Performance-driven mindset with focus on results
Demonstrated success in high-value, relationship-based sales
Ability to influence decisions without discounting
Strong emotional intelligence and listening skills
Confidence engaging affluent or aspirational clients
Excellent verbal and written English communication skills
CRM proficiency and strong attention to detail
Preferred experience in real estate sales, private banking or financial services, luxury automotive or high-end retail sales, sales roles maintaining monthly sales between $500K and $1M USD, membership/lifestyle/advisory sales, or luxury/premium hospitality
Proficiency in Microsoft Office Suite
Position is not eligible for work authorization sponsorship