Senior Analyst, Casino Operations

Royal Caribbean Group

. Analyze casino segment performance and recommend actions to improve results and drive strategic decisions .

Posted 10/16/2026full-timeMiami • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in casino marketing and operational support, with a strong focus on data analysis, relationship building, and strategic recommendations to enhance performance and drive revenue growth.

Highest-signal resume keywords

Casino Marketing ExperienceData Analysis and ReportingRelationship BuildingMicrosoft Suite ProficiencyBusiness Development Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisMarket ResearchSales PromotionsKPI DevelopmentContract Finalization

Soft Skills

Problem SolvingCommunicationPrioritizationCollaborationAdaptability

Certifications & Qualifications

Bachelor Degree in Marketing or Hospitality

Industry Keywords

Casino OperationsOnboard RevenueLoyalty Program DevelopmentVendor Relationship ManagementPerformance Metrics

About the role

Key responsibilities & impact

Analyze casino segment performance and recommend actions to improve results and drive strategic decisions
Assist in Casino Operations and support business initiatives
Maintain accuracy of the casino database with partner departments
Recommend enhancements to the casino loyalty program
Support development of a dual-branded casino loyalty program
Finalize contracts and agreements with internal departments and external partners
Establish and maintain global relationships with assigned Royal Caribbean vendor accounts
Review channel, product, pricing, promotional, and square-foot performance
Support new business development for Onboard Revenue
Provide operational support to vessels across the Royal Caribbean fleet
Prepare written recommendations to improve efficiency and effectiveness
Execute reporting and support monthly forecasts
Travel to shipboard and land-based events as needed
Support Onboard Revenue financial planning and strategy
Review, analyze, and provide actionable business recommendations
Assist with KPIs, standard and ad hoc reports, dashboards, and benchmark reports
Maintain security and confidentiality of files, records, and lists

Requirements

What you’ll need

Four-year Bachelor degree, preferably in Marketing or Hospitality
2+ years of work experience in casino marketing, hospitality or other related positions
Strong proficiency in Microsoft Suite preferred
Ability to create/develop within Microsoft Suite
Ability to work in a fast-paced environment and prioritize accordingly
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to build relationships with decision-makers across operational areas and external partners
Knowledge of market research and sales promotions
Must be able to travel 3–10 days at a time
Ability to sit, stand, write, review and type reports, compile data, operate a PC, communicate, listen, and assess information
May lift, push, pull or move 10–15 pounds

Benefits

Comp & perks

Competitive compensation and benefits package
Excellent career development opportunities