Senior Manager, HR Communications

Royal Caribbean Group

. Develop and implement global HR Operations communication strategies supporting workforce planning and staffing across the fleet .

Posted 10/26/2026full-timeMiami • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic communication and stakeholder engagement, with a strong focus on leading global HR operations initiatives and fostering organizational alignment. Proficient in project management methodologies and tools, ensuring effective communication and collaboration across all levels of leadership.

Highest-signal resume keywords

Strategic CommunicationStakeholder EngagementProject Management CertificationProficiency in SharePointExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic CommunicationProject ManagementStakeholder EngagementCrisis CommunicationAnalytical SkillsProblem-SolvingGlobal Project LeadershipContent AccuracyMessaging DevelopmentTeam Leadership

Soft Skills

Relationship BuildingTeamworkFacilitation SkillsAutonomyInfluencing Skills

Tools & Technologies

MS Office SuiteMS ProjectVisioSharePoint

Certifications & Qualifications

Project Management CertificationPMPAgile

Industry Keywords

HR OperationsGlobal ProjectsCorporate EnvironmentCrew CommunicationOrganizational Alignment

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Develop and implement global HR Operations communication strategies supporting workforce planning and staffing across the fleet
Provide expert internal communication guidance aligned with business objectives and crew experience
Identify requirements and resource needs and support communication initiative rollouts
Collaborate with senior leaders to define communication needs, develop solutions, and assess effectiveness
Support executive leadership with high-level communications and regular updates to operations and shipboard teams
Lead issues management and crisis communication efforts
Coordinate crew-specific messaging and engagement initiatives with the crew communication team
Create presentations, talking points, and messaging for senior management
Oversee HR Operations communication platforms and ensure content accuracy and relevance
Lead the HR Ops communications team responsible for platform content, crew support articles, and global messaging distribution
Provide strategic guidance to leadership regarding crew impact and risk mitigation
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in human resources, Business, Communications, or a related field
15+ years of experience in strategic communication, stakeholder engagement, or related roles
Proven success working with senior leadership
10–15 years of experience leading complex, multi-year, global projects, preferably within a corporate environment
Project management certification (PMP/Agile) preferred
Strong knowledge of project management methodologies
Proficiency in SharePoint, MS Project, Visio, and the MS Office Suite
Ability to work autonomously and influence/build relationships at all levels
Excellent communication, facilitation, and presentation skills
Demonstrated ability to foster teamwork and drive organizational alignment
Strong analytical and problem-solving capabilities
Experience operating effectively in dynamic, ambiguous environments
Prior experience within a global HR or organizational function preferred
Legally authorized to work in the location where the position is based
Position is not eligible for immigration or work-visa sponsorship now or in the future

Benefits

Comp & perks

Competitive compensation and benefits package
Excellent career development opportunities
Cruise and Travel Privileges
Health and Wellness Benefits
401(k) + Employer Contribution (US Only)
Company-Paid Life and Disability Insurance
Employee Stock Purchase Plan
Comprehensive Time Off Package
Parental Leave
Employee Assistance Program (EAP)
Training & Professional Development
Tuition & Professional Certification Reimbursement (US Only)