Document Production Associate – 3rd Shift

RR Donnelley

. Provide word processing and document production services for clients .

Posted 9/15/2026full-timeRemote • Columbus • Ohio • United StatesJuniorMid-Level💰 $17 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in document production, including editing, proofreading, and workflow coordination, while maintaining high attention to detail and meeting strict deadlines. Proficient in Microsoft Office and capable of managing sensitive information in a fast-paced environment.

Highest-signal resume keywords

Document Production ExperienceMicrosoft Office ProficiencyAttention to DetailOrganizational SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ProductionEditingProofreadingTyping SkillsWorkflow CoordinationQuality AssuranceDocument CreationTranscriptionSoftware TroubleshootingLog Tracking

Soft Skills

Good JudgmentProblem-Solving SkillsProfessional CommunicationSelf-MotivationTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointDocument Editing SoftwareTracking Software

Industry Keywords

Legal EnvironmentBanking EnvironmentCorporate EnvironmentConfidential Information HandlingService Delivery Deadlines

About the role

Key responsibilities & impact

Provide word processing and document production services for clients
Utilize logs and/or tracking software for document production work
Assess job requests and ensure completion throughout the task lifecycle
Perform document production, proofreading, intake, and workflow coordination functions as needed
Edit, proofread, convert, create, transcribe, or otherwise complete document production requests using established procedures, standards, and formats
Use required equipment, technology, software, and hardware
Communicate job or deadline concerns to team members, lead, supervisor, or client
Meet contracted service delivery deadlines
Troubleshoot basic software or hardware problems
Foster continuous service enhancement and client relationship building
Perform quality assurance as requested
Adhere to Williams Lea Tag and client policies
Use equipment and supplies cost-effectively

Requirements

What you’ll need

High school diploma or equivalent
Minimum 1 year of document production experience, preferably in a legal, banking, or large corporate environment
Skilled in Microsoft Office software (Word, Excel, PowerPoint)
Strong keyboarding and typing skills
Familiarity with software programs for editing and/or creating documents
Strong attention to detail and ability to work on multiple projects simultaneously
Good organizational skills
Ability to meet deadlines and complete projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Good judgment and decision-making consistent with business needs and policy
Good problem-solving skills, including knowing when to escalate issues to a supervisor
Ability to maintain professional composure under immediate deadlines
Ability to work independently and collaboratively as part of a team
Ability to work in a fast-paced environment
Professional verbal and written communication skills
Self-motivated with a positive attitude
Proven customer service skills
Successful completion of a pre-employment background and drug screen

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Overtime pay may be available
Shift differential may be available
Call-in pay may be available
Stand-by pay may be available