Document Production Workflow Coordinator – 2nd Shift

RR Donnelley

. Intake work requests from clients, clarify job instructions, and negotiate deadlines .

Posted 11/3/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $19 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in document production and preparation, with advanced proficiency in Microsoft Office Suite. Capable of managing multiple projects while ensuring quality and timely delivery in a fast-paced environment.

Highest-signal resume keywords

Document ProductionMicrosoft Office SuiteProject CoordinationVerbal And Written CommunicationTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document PreparationMail MergesChartsGraphsTablesDocument ConversionDocument ScanningMicrosoft PowerPointMicrosoft ExcelMicrosoft Visio

Soft Skills

Interpersonal SkillsSelf-MotivationTeam CollaborationDeadline ManagementProfessionalism

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Office ExperienceClient Work RequestsPerformance EvaluationConfidential DocumentsTraining Facilitation

About the role

Key responsibilities & impact

Intake work requests from clients, clarify job instructions, and negotiate deadlines
Seek alternate solutions to deadline requests when needed
Prioritize work requests across the team and coordinate multiple projects
Create and edit documents, mail merges, charts, graphs, and tables
Scan and clean documents using scanner equipment and appropriate software
Convert and clean documents from other software applications
Evaluate personnel performance with the AM
Assist in developing and improving individual and team skills
Model professional expectations when working with client requesters and client work requests
Develop and deliver ongoing training for new and existing team members
Facilitate coordination across shifts to deliver quality, timely client work

Requirements

What you’ll need

Bachelor’s degree or equivalent years of experience able to substitute
Minimum of 3 years of related office experience with document production and preparation
Advanced knowledge of Microsoft Office suite, including PowerPoint, Excel, and Visio
Excellent verbal and written communication and interpersonal skills
Ability to work independently and collaboratively as part of a team
Self-motivated to ensure own production
Ability to work in a fast-paced, deadline-driven team environment
Ability to handle sensitive and/or confidential documents and information
Successful completion of a pre-employment background and drug screen

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Overtime pay
Shift differential
Call-in pay
Stand-by pay