IT Business Analyst 2

RR Donnelley

. Apply business and technology knowledge to develop integrated solutions for technical and business issues .

Posted 9/23/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $64,000 - $98,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis principles and methodologies, with a strong ability to gather requirements, document functional specifications, and facilitate communication between technical teams and business stakeholders. Proficient in analyzing and developing integrated solutions for custom development projects while ensuring quality management and effective problem-solving.

Highest-signal resume keywords

Business AnalysisRequirements GatheringFunctional DocumentationProblem-SolvingCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements DefinitionUse Case DevelopmentTest Plan DocumentationBusiness Process AnalysisCustom Development Solutions

Soft Skills

Organizational SkillsTime ManagementVerbal CommunicationWritten CommunicationCustomer Interaction

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Quality ManagementTechnical ProjectsCustomer SessionsSolution ScopeBackground Screen

About the role

Key responsibilities & impact

Apply business and technology knowledge to develop integrated solutions for technical and business issues
Serve as liaison between internal customers and functional IT departments during initial development phases
Define system and functional requirements for technical projects using BA principles and accepted methodologies
Analyze and develop integrated solutions for small to medium-sized custom development projects
Assist senior Business Analysts with requirements gathering and research for larger, more complex projects
Assist with analysis and design of business processes, requirements definition, information gathering, and documentation
Conduct facilitated customer sessions to define detailed business requirements and establish solution scope boundaries
Document prioritized functional requirements for test plans, use cases, and system conceptual designs
Translate requirements and use cases to designers
Review test conditions and expected results for product, performance, and user acceptance testing
Build technical and business knowledge connecting business and technology
Participate in quality management reviews
Perform related duties and participate in special projects as assigned

Requirements

What you’ll need

Bachelor's degree in a discipline related to functional work
3+ years of relevant work experience
Strong problem-solving skills
Strong organizational skills
Strong time management skills
Strong written and verbal communication skills
Knowledge of Microsoft Word, Excel, and PowerPoint
Ability to quickly learn specialized software as needed
Ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions
Ability to recognize anomalies and critical situations and respond appropriately
Ability to communicate and interact with internal/external customers and coworkers at the level of detail required to resolve moderately complex issues
Successful completion of a pre-employment background screen and drug screen

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with match
Life insurance
Voluntary supplemental insurance coverages
Tuition assistance
Maternity leave
Adoption assistance
Employer/partner discounts
Overtime pay, depending on role
Shift differential, depending on role
Call-in pay, depending on role
Stand-by pay, depending on role