Sales Development Representative

RR Donnelley

. Set qualified appointments with new clients to drive sales growth .

Posted 10/22/2026full-timeRemote • North Carolina • United States, EstoniaJuniorMid-Level💰 $45,300 - $65,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead generation and appointment setting, utilizing Salesforce CRM and various prospecting techniques to drive sales growth. Exhibits strong communication and organizational skills to effectively manage a high-value sales pipeline and deliver a positive customer experience.

Highest-signal resume keywords

Lead GenerationSalesforce CRM ProficiencyCold Calling ExperienceProspecting TechniquesExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead GenerationSalesforce CRMCold CallingProspecting TechniquesSales Pipeline ManagementResearch SkillsLead QualificationSales Strategy EvaluationCustomer Experience ManagementTelemarketing

Soft Skills

Time ManagementOrganizational SkillsSelf-MotivationAdaptabilityPositive Attitude

Tools & Technologies

SalesforceEmail OutreachPhone OutreachSocial Media Outreach

Certifications & Qualifications

Associate's Degree in BusinessCommunicationsGED

Industry Keywords

Sales GrowthClient ProspectingValue PropositionCustomer-Focused ApproachMarket Conditions

About the role

Key responsibilities & impact

Set qualified appointments with new clients to drive sales growth
Funnel leads to sales representatives for further qualification and closing
Leverage prospecting techniques to initiate contact with prospective clients
Generate interest in discovery meetings with RRD Sales Executives
Identify multiple contact points within target lists and communicate RRD’s value proposition
Research prospects’ businesses and objectives to position RRD services
Generate a high-value sales pipeline through strategic and targeted prospecting
Collaborate with the sales team to develop target prospect lists
Develop and manage a prospect pipeline while providing a high-quality customer experience
Transition leads to the sales team after the first discovery meeting
Use Salesforce for all lead-generation activities
Meet with Sales Leaders to evaluate strategy

Requirements

What you’ll need

Candidates must be located on East Time Zone
Associate's degree in Business, Communications, or a related field (Minimum High School or GED)
2+ years of sales and telemarketing experience with an emphasis on cold calling
Proven track record of meeting or exceeding lead generation targets
Proficiency in Salesforce CRM and other sales technology tools
Excellent written and verbal communication skills, with the ability to articulate complex value propositions
Strong time management and organizational skills
Self-motivated with the ability to work independently and as part of a team
Demonstrated proficiency in prospecting techniques and lead-generation strategies
Experience using email, phone, and social media for outreach
Strong research skills for identifying potential clients and understanding their business needs
Ability to handle objections and maintain a positive attitude in the face of rejection
Adaptability to changing market conditions and evolving sales strategies
Professional demeanor and a customer-focused approach to business development
Successful completion of a pre-employment background and drug screen

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Bonus, commission or incentive program participation may be available depending on the role