Sales Development Representative

RR Donnelley

. Set qualified appointments with new clients to drive sales growth .

Posted 10/7/2026full-timeRemote • Tennessee • United StatesJuniorMid-Level💰 $45,300 - $65,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in lead generation and prospecting techniques, with a strong focus on utilizing Salesforce CRM to manage sales pipelines and drive client engagement. Possesses excellent communication and organizational skills to effectively collaborate with sales teams and meet lead generation targets.

Highest-signal resume keywords

Lead GenerationSalesforce CRM ProficiencyCold Calling ExperienceDigital Marketing Services FocusProspecting Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead GenerationProspecting TechniquesSalesforce CRMCold CallingSales Pipeline ManagementEmail OutreachPhone OutreachSocial Media OutreachResearch SkillsLead Qualification

Soft Skills

Excellent Communication SkillsTime ManagementOrganizational SkillsSelf-MotivatedAdaptability

Certifications & Qualifications

Associate's Degree in BusinessGED

Industry Keywords

Sales GrowthClient EngagementCustomer ExperienceTarget Prospect ListsSales Strategy

About the role

Key responsibilities & impact

Set qualified appointments with new clients to drive sales growth
Funnel leads to sales representatives for further qualification and closing
Initiate contact with prospective clients using proven prospecting techniques
Generate interest in discovery meetings with RRD Sales Executives
Identify multiple contact points within target accounts
Present the value proposition of RRD products and services
Research prospects and their business objectives to position RRD services
Build a high-value sales pipeline through strategic and targeted prospecting
Collaborate with the sales team to develop target prospect lists
Manage a prospect pipeline and provide a high-quality customer experience
Transition leads to the sales team after the first discovery meeting
Use Salesforce for all lead-generation activities
Meet with Sales Leaders to evaluate strategy

Requirements

What you’ll need

Associate's degree in Business, Communications, or a related field preferred; minimum High School or GED
2+ years of sales and telemarketing experience, emphasizing cold calling
Preferred focus on digital marketing services
Proven track record of meeting or exceeding lead generation targets
Proficiency in Salesforce CRM and other sales technology tools
Excellent written and verbal communication skills
Strong time management and organizational skills
Self-motivated ability to work independently and as part of a team
Demonstrated proficiency in prospecting techniques and lead-generation strategies
Experience with email, phone, and social media outreach
Strong research skills for identifying potential clients and understanding business needs
Ability to handle objections and maintain a positive attitude in the face of rejection
Adaptability to changing market conditions and sales strategies
Professional demeanor and customer-focused approach
Successful completion of pre-employment background and drug screen
Must be able to work in the CST time zone

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Bonus, commission or incentive program may be included depending on the role