Sales Development Representative

RR Donnelley

. Set qualified appointments with new clients to drive sales growth .

Posted 10/22/2026full-timeRemote • United States, EstoniaJuniorMid-Level💰 $45,300 - $65,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead generation and prospecting techniques, utilizing Salesforce CRM to manage a high-value sales pipeline while delivering exceptional customer experiences. Strong communication and organizational skills support effective collaboration with sales teams and strategic outreach to prospective clients.

Highest-signal resume keywords

Lead GenerationSalesforce CRM ProficiencyCold Calling ExperienceProspecting TechniquesExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead GenerationProspecting TechniquesCold CallingSales Pipeline ManagementResearch Skills

Soft Skills

Time ManagementOrganizational SkillsAdaptabilityPositive AttitudeCustomer-Focused Approach

Tools & Technologies

Salesforce

Industry Keywords

Sales GrowthTelemarketingClient OutreachDiscovery MeetingsSales Strategy

About the role

Key responsibilities & impact

Set qualified appointments with new clients to drive sales growth
Initiate contact with prospective clients using proven prospecting techniques
Generate interest in discovery meetings with RRD Sales Executives
Identify multiple contact points within target accounts
Position RRD products and services to prospective clients
Conduct online research on prospects and their business objectives
Generate a high-value sales pipeline through strategic and targeted prospecting
Collaborate with the sales team to develop target prospect lists
Develop and manage a prospect pipeline while providing a high-quality customer experience
Transition leads to the sales team after the first discovery meeting
Use Salesforce for all lead-generation activities
Meet with Sales Leaders to evaluate strategy

Requirements

What you’ll need

Associate's degree in Business, Communications, or a related field preferred; minimum high school diploma or GED
2+ years of sales and telemarketing experience with an emphasis on cold calling
Proven track record of meeting or exceeding lead generation targets
Proficiency in Salesforce CRM and other sales technology tools
Excellent written and verbal communication skills
Strong time management and organizational skills
Ability to work independently and as part of a team
Proficiency in prospecting techniques and lead-generation strategies
Experience using email, phone, and social media for outreach
Strong research skills for identifying potential clients and understanding business needs
Ability to handle objections and maintain a positive attitude in the face of rejection
Adaptability to changing market conditions and evolving sales strategies
Professional demeanor and customer-focused approach
Successful completion of a pre-employment background and drug screen
Ability to work in the EST time zone

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Bonus, commission or incentive program participation may be included depending on the role
Remote work