Senior Administrative Associate – Legal Services

RR Donnelley

. Manage core legal workflows, including electronic court filings, service across state and federal portals, and legal research using Lexis, Westlaw, and PACER .

Posted 9/18/2026full-timeRemote • Oregon • United StatesSenior💰 $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing legal workflows, including electronic court filings and document management, while ensuring compliance with confidentiality and organizational policies. Proficient in administrative support tasks, with strong communication and organizational skills to meet deadlines effectively.

Highest-signal resume keywords

E-Filing And E-Service ExperienceAdvanced MS Office ProficiencyLegal Document ManagementCustomer Service SkillsConfidential Information Handling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Legal ResearchDocument EditingData EntryTyping SkillsQuality AssuranceTroubleshooting SoftwareScheduling Court AppearancesExpense ReconciliationPleadings FormattingTraining Development

Soft Skills

Organizational SkillsProblem-Solving SkillsProfessional CommunicationSelf-MotivationJudgment

Tools & Technologies

LexisWestlawPACERAdobe AcrobatDocuSignCourt CallCourt ConnectJournal Technologies Court PortalOne LegalFile & ServeXpress

Industry Keywords

Legal IndustryAdministrative SupportConfidentialityState And Federal FilingsJudicial Form Processing

About the role

Key responsibilities & impact

Manage core legal workflows, including electronic court filings, service across state and federal portals, and legal research using Lexis, Westlaw, and PACER
Prepare discovery and litigation shells
Format pleadings using firm styles
Schedule court appearances
Manage documents using Adobe Acrobat and DocuSign
Oversee PCard expense reconciliations and judicial form processing
Ensure job tickets are properly completed before work begins
Assess job requests and ensure task completion throughout the lifecycle
Provide administrative support including answering phone lines, customer service, document editing/transcription, data entry, reservations, and scheduling
Maintain logs and tracking software for administrative support work
Communicate job or deadline issues to team members, leads, supervisors, and clients
Safeguard confidential company and client information
Meet contracted deadlines for accepting, completing, and delivering work
Troubleshoot basic equipment problems
Help develop training plans and process maps
Deliver training to a team of Administrators
Serve as a subject matter expert and resource for junior employees
Interact with clients in person, by phone, video, or electronically
Prioritize workflow
Perform quality assurance on own work and others’ work
Follow Williams Lea and client-site policies
Use equipment and supplies cost-efficiently
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent education
Minimum 2 years administrative support experience in a professional organization, preferably in the legal or banking industry; or 1 year or more performing administrative duties for a Williams Lea client operation
Formal education and/or training may be considered in lieu of experience
Recent comprehensive E-Filing and E-Service experience
Direct experience managing state, federal, and arbitration filings across platforms including One Legal, First Legal, Pro Legal, Green Filing, Proof, File & ServeXpress, CaseAnywhere, District Court, Court of Appeals, Supreme Court, TrueFiling, FINRA, UCC, AAA, and JAMS
Advanced use of MS Office software, including Word, Excel, and PowerPoint
Strong keyboarding and typing skills
Ability to technically troubleshoot applicable software
Familiarity with software programs for administrative support
Experience scheduling telephonic and virtual court appearances through Court Call, Court Connect, Journal Technologies Court Portal, or similar
Strong organizational skills and ability to meet deadlines
Ability to handle sensitive and highly confidential documents and information professionally and discreetly
Good judgment and problem-solving skills, including knowing when to escalate issues
Ability to work independently and collaboratively
Ability to work in a fast-paced environment
Professional verbal and written communication skills
Proficiency using required equipment, technology, software, and hardware
Self-motivated with a positive attitude
Proven customer service skills
Must be able to support the West Coast - California

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Overtime, shift differential, call-in, and/or stand-by pay may be included depending on the role