Senior Administrative Associate – Legal Services

RR Donnelley

. Manage core legal workflows, including electronic court filings, service across state and federal portals, and legal research .

Posted 9/18/2026full-timeRemote • Oregon • United StatesSenior💰 $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing legal workflows, including electronic court filings and legal research, while ensuring compliance with policies and maintaining confidentiality. Proficient in administrative support tasks, including scheduling, document management, and customer service in a fast-paced legal environment.

Highest-signal resume keywords

E-Filing And E-Service ExperienceAdvanced Proficiency In MS OfficeLegal Research Using Lexis And WestlawDocument Management Using Adobe AcrobatCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electronic Court FilingsLegal ResearchDocument FormattingData EntryExpense ReconciliationScheduling Court AppearancesQuality AssuranceTyping SkillsTroubleshooting SoftwareAdministrative Support

Soft Skills

Attention To DetailOrganizational SkillsProblem-Solving SkillsProfessional CommunicationAbility To Work Independently

Tools & Technologies

LexisWestlawPACERAdobe AcrobatDocuSignCourt CallJournal Technologies Court PortalMS Office

Industry Keywords

Legal IndustryConfidentialityJudicial Form ProcessingClient InteractionFast-Paced Environment

About the role

Key responsibilities & impact

Manage core legal workflows, including electronic court filings, service across state and federal portals, and legal research
Use Lexis, Westlaw, and PACER for legal research and case retrieval
Prepare discovery and litigation shells
Format pleadings using firm styles
Schedule court appearances
Manage documents using Adobe Acrobat and DocuSign
Oversee PCard expense reconciliations and judicial form processing
Ensure job tickets are properly completed before work begins
Assess job requests and ensure completion throughout the task lifecycle
Answer phone lines and provide customer service
Edit and transcribe documents
Perform data entry for expenses, time, invoices, and other records
Create reservations and schedule meetings, conference rooms, A/V, hospitality, travel, and concierge services
Track administrative support work using logs or tracking software
Communicate job or deadline issues to team members, leads, supervisors, or clients
Safeguard confidential company and client information
Meet deadlines for accepting, completing, and delivering work
Troubleshoot basic equipment problems
Help develop training plans and process maps
Deliver training plans to a team of administrators
Serve as a subject matter expert and resource for junior employees
Interact with clients in person, by phone, video, or electronically
Prioritize workflow
Perform quality assurance on own work and others’ work
Follow Williams Lea and client-site policies
Use equipment and supplies cost-efficiently
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent education
Minimum 2 years administrative support experience in a professional organization, preferably in the legal industry; or at least 1 year performing administrative duties for a Williams Lea client operation
Formal education and/or training may be considered in lieu of experience
Recent comprehensive E-Filing and E-Service experience
Direct experience managing state, federal, and arbitration filings across specified filing platforms and court portals
Advanced proficiency in MS Office software (Word, Excel, PowerPoint)
Strong keyboarding and typing skills
Ability to technically troubleshoot applicable software
Familiarity with software programs for administrative support
Strong attention to detail and ability to manage multiple projects simultaneously
Skilled in scheduling telephonic and virtual court appearances through Court Call, Court Connect, Journal Technologies Court Portal, or similar
Good organizational skills
Ability to meet deadlines and complete projects in a timely manner
Ability to handle sensitive and highly confidential documents professionally and discreetly
Good judgment and decision-making consistent with business needs and policy
Good problem-solving skills and ability to escalate issues appropriately
Ability to maintain professional composure under immediate deadlines
Ability to work independently and collaboratively
Ability to work in a fast-paced environment
Professional verbal and written communication skills
Proficiency with required equipment, technology, software, and hardware
Self-motivated with a positive attitude
Proven customer service skills
Must be able to support the West Coast - California

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Overtime, shift differential, call-in, and/or stand-by pay may be included in total compensation