Senior Legal Document Production Associate – 2nd Shift

RR Donnelley

. Provide word processing and document production services for clients .

Posted 10/22/2026full-timeRemote • Warrenville • Illinois • United StatesSenior💰 $18 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in document production and word processing, with advanced proficiency in MS Office software and strong attention to detail. Capable of managing sensitive information while ensuring quality assurance and effective communication with clients and team members.

Highest-signal resume keywords

Document Production ExperienceAdvanced MS Office SkillsStrong Keyboarding SkillsCustomer Service SkillsAbility To Handle Confidential Information

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ProductionWord ProcessingEditing Software ProficiencyTyping SkillsQuality AssuranceLegal Timekeeping KnowledgeJob Tracking Systems

Soft Skills

Attention To DetailOrganizational SkillsVerbal Communication SkillsWritten Communication SkillsTeam Collaboration

Tools & Technologies

MS OfficeDocument Production SoftwareTracking Software

Industry Keywords

Legal EnvironmentBanking EnvironmentCorporate Environment

About the role

Key responsibilities & impact

Provide word processing and document production services for clients
Assess job requests, identify the correct production process, and ensure completion throughout the task lifecycle
Edit, proofread, convert, create, transcribe, and otherwise complete document production requests
Use equipment, technology, software, and hardware required for job functions
Assist with coordination, preparation, intake, and workflow of document production services
Troubleshoot complex software and hardware problems
Maintain appropriate logs and tracking software for assigned work
Meet deadlines for accepting, completing, and delivering work
Communicate with peers, supervisors, and clients about jobs or deadline issues
Foster continuous service enhancement and client relationship building
Handle sensitive and confidential documents and information
Perform quality assurance on others’ work
Train junior staff members
Assist peer teams with proofreading, design, and document production as needed
Complete additional tasks assigned by management
Interact with clients in person, by phone, and electronically
Follow Williams Lea and client-site policies
Use equipment and supplies cost-efficiently

Requirements

What you’ll need

High school diploma or equivalent required
Higher level education preferred or equivalent work experience
Minimum 3 years’ experience, preferably in a legal, banking or large corporate environment
Document production and word processing experience preferred
Advanced skill in MS Office software (Word, Excel, PowerPoint)
Strong keyboarding and typing skills
Proficiency with software programs for editing and/or creating documents
Knowledge of a legal timekeeping or job tracking system preferred
Ability to work in a fast-paced, team environment, independently and collaboratively
Ability to prioritize work, balance projects, and meet deadlines
Strong attention to detail and organizational skills, with emphasis on accuracy and quality
Ability to handle sensitive and/or confidential documents and information
Ability to make independent decisions conforming to business needs and policy
Ability to troubleshoot complex or advanced tasks, equipment, or software concerns and know when to escalate
Excellent verbal and written communication skills, including professional telephone and email etiquette
Self-motivated with a positive can-do attitude
Proven customer service skills
Ability to interact effectively with multifunctional and diverse backgrounds
Successful completion of a pre-employment background and drug screen

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Overtime pay
Shift differential
Call-in pay
Stand-by pay