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RSC Virtual Staffing

Charitable Giving Support Associate

RSC Virtual Staffing

. Welcome callers responding to nonprofit fundraising campaigns .

Posted 11/7/2026part-timeRemote • Virginia • United StatesJuniorMid-Level💰 $13 - $15 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication and active listening skills while providing exceptional customer service in a remote environment. Proficient in accurate data entry and familiar with multiple systems to assist donors effectively.

Highest-signal resume keywords
Remote Customer-Service ExperienceClear Verbal CommunicationAccurate Data-Entry SkillsBasic Computer ProficiencyRequired Certification

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Active ListeningDependable Work HabitsProfessionalism
Tools & Technologies
Windows 11 ComputerUSB Noise-Canceling HeadsetWired High-Speed InternetDirect Ethernet Connection
Certifications & Qualifications
Required Certification
Industry Keywords
Nonprofit FundraisingDonor AssistanceContribution ProceduresPrivacy RequirementsQuality Requirements

About the role

Key responsibilities & impact
  • Welcome callers responding to nonprofit fundraising campaigns
  • Identify whether callers wish to donate, pledge, or request assistance
  • Explain approved contribution procedures
  • Capture donor contact details accurately
  • Assist with authorized donation transactions
  • Confirm information before submitting requests
  • Answer routine questions using campaign-provided resources
  • Document caller concerns requiring additional assistance
  • Follow applicable privacy and quality requirements

Requirements

What you’ll need
  • High school diploma or GED
  • Six months or more of remote customer-service experience OR at least one year of onsite customer-service experience
  • Clear verbal communication
  • Strong active-listening skills
  • Accurate data-entry skills
  • Basic computer proficiency
  • Ability to work across multiple systems while communicating
  • Dependable and professional work habits
  • Quiet, dedicated workspace at home
  • Windows 11 computer
  • Minimum 8GB RAM; 16GB recommended
  • USB noise-canceling headset
  • Wired high-speed internet
  • Direct Ethernet connection
  • Quiet and distraction-free workspace
  • Required certification must be completed before servicing
  • Eligibility may depend on experience, location, equipment, background requirements, and certification results
  • MacBooks, Chromebooks, tablets, and Wi-Fi-only connections cannot be used

Benefits

Comp & perks
  • Independent contractors select from available servicing intervals
  • Campaigns may provide daytime, evening, and nighttime servicing intervals
  • Remote work opportunity
  • Contractors manage their own schedules and accept commitments