RSC Virtual Staffing

Representative

• Provide customer service support via phone
• Resolve inquiries using established processes
• Document interactions accurately
• Maintain performance standards throughout certification and production
• Take inbound and outbound calls professionally and empathetically
• Help customers resolve basic questions and issues
• Input data accurately into client systems
• Follow up to ensure customer satisfaction
• Work toward metrics that can lead to fast-track promotions

Customer Representative – Contract Opportunity