Customer Representative – Contract Opportunity

RSC Virtual Staffing

. Provide customer service support via phone .

Posted 9/20/2026full-timeRemote • Alabama • United StatesMid-LevelSenior💰 $12 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills through effective communication and problem resolution while maintaining performance standards in a remote work environment. Proficient in data entry and following structured processes to ensure customer satisfaction and operational efficiency.

Highest-signal resume keywords

Customer Service SupportData Entry AccuracyPerformance StandardsRemote Work EnvironmentStructured Systems Adherence

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Professional CommunicationEmpathyPunctualityResponsibility Management

Tools & Technologies

Windows 11 PCUSB HeadsetWired High-Speed Internet

Certifications & Qualifications

Mandatory Certification Attendance

Industry Keywords

1099 Independent ContractorInbound CallsOutbound CallsCustomer SatisfactionStartup Requirements

About the role

Key responsibilities & impact

Provide customer service support via phone
Resolve inquiries using established processes
Document interactions accurately
Maintain performance standards throughout certification and production
Take inbound and outbound calls professionally and empathetically
Help customers resolve basic questions and issues
Input data accurately into client systems
Follow up to ensure customer satisfaction
Work toward metrics that can lead to fast-track promotions

Requirements

What you’ll need

1099 independent contractor opportunity
Certification attendance is mandatory
Startup and equipment requirements apply
Missing certification or performance benchmarks may result in removal
Quiet, distraction-free home workspace
Wired high-speed internet
Windows 11 PC with 8 GB RAM minimum; 16 GB preferred
USB headset and wired internet required prior to start
Ability to follow structured systems without hand-holding
Consistent and punctual attendance
Ability to manage responsibilities in a professional home office environment

Benefits

Comp & perks

Advancement opportunities are performance-based
Fast-track promotions may be available based on metrics